[QODBC-ALL] Troubleshooting - Trappable error (E06D7363) occurred in an external object  

Problem Description

A trappable error (E06D7363) occurred in an external object. The script cannot continue running.

I receive this error when reading and writing data concurrently from two Internet explorer windows from an asp page. When using one browser window, the error doesn't occur. The error occurs only when there are two browsers creating connections at the same time.

Environment to reproduce the error: Windows Server OS, IIS 6.0

When running and refreshing qbcust.asp from two or more browsers located on different machines, I receive the following error message:

QODBC Customer Web List Demo Page
Preparing to Create Connection Object
ADO Connection Created
ADO Recordset Created - Opening QuickBooks Sample Company File

Provider error '8000ffff'

Catastrophic failure

/Test/qbcust.asp, line 27

---------------------end out put--------------------------------------------------------

QODBC Customer Web List Demo Page
Preparing to Create Connection Object
ADO Connection Created
ADO Recordset Created - Opening QuickBooks Sample Company File
QODBC DSN QuickBooks Data Open
ADO Recordset Open

Customer - Outstanding Balance
*****************************
Adam's Candy Shop - $40

Active Server Pages error 'ASP 0115'

Unexpected error

/Test/qbcust.asp

A trappable error (E06D7363) occurred in an external object. The script cannot continue running.

---------------------------------end output-----------------------------------------------

The above two errors do not happen every time, but about 30% of the time, one of the two browsers will crash with either one of the above error messages. The error typically doesn't occur when running from two browsers on web server. However, when running and refreshing two browsers on different machines the error is easily reproduced. I checked the qodbc message log but did not find any logs that corresponded to the time of the failure.

Please advise.

Solutions

Refer to the following articles.

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