[QODBC-Desktop] QODBC hangs on connecting. QODBC is stuck and not able to connect.
Posted by Rajendra Dewani (QODBC Support) on 31 October 2018 09:50 AM
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Troubleshooting: Unable to connect to QuickBooks using QODBC. QODBC Freeze, QODBC Hangs, QODBC stuck during connection.Problem Description 1:I have the latest driver version and no errors during installation. When I try to connect, it just stuck "connecting" Problem Description 2:We installed the trial QODBC for the workstation. We cannot connect to our company file using ‘test connection’. QODBC and QuickBooks hang, but can be closed with task manager. Problem Description 3:The QODBC driver passes the Test Connection to QuickBooks after the initial install.
Solution:Please follow below listed steps. 1) Remove Optimizer file(s) Click the Windows Start button >> All Programs >> QODBC Driver for use with QuickBooks >> Configure QODBC Data Source Go To "System DSN" Tab, select "QuickBooks Data" DSN & click "Configure" Switch to Optimizer tab & Click Reset Optimizer File(s) The default path: "%appdata%\QODBC Driver for QuickBooks\Optimizer".
Click the Windows Start button >> All Programs >> QODBC Driver for use with QuickBooks >> Configure QODBC Data Source >> Go To "System DSN" Tab, select "QuickBooks Data" DSN & click "Configure" >> Navigate to Message tab->Select "Display Driver Status" and "Display optimizer Status" options. You may also refer How to view details on what QODBC is performing / Display Driver Status / Display optimizer Status.
5) Optional - Rebuild the Optimizer file(s)
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