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[QXL-Online] Troubleshooting - How to cancel the subscription of QXL Online for QuickBooks Online
Posted by Rajendra Dewani (QODBC Support) on 31 May 2019 01:51 PM

Troubleshooting - How to cancel the subscription of QXL Online for QuickBooks Online

Problem Description:

I want to cancel my QXL Online monthly subscription.

How to cancel the subscription to QXL Online for QuickBooks Online?

 

Solution:

 

Latest Method:

Please visit the following link: https://flexquarters.onfastspring.com/account


 

 

Input the email address associated with your license.

Check your email box, and you should receive an email with the subject:

<Your Fullname>, here is a link to manage your orders

From: FastSpring Checkout <mailer@fastspring.com>

 


 

 

 

 

Click the link received to manage your account.

The link (URL) should look like https://flexquarters.onfastspring.com/account/somerandomtext


 


 

 

Latest Method:

You can manage the subscription to QXLOnline using the link you received in your renewal email.

On your monthly subscription renewal receipt, you will see the following as in this example:

Order ID: FLE1X1XXX-1XXX-6XXXXB
1 QXL Online for QuickBooks Online
https://sites.fastspring.com/flexquarters/order/s/ (your order number) just click on this link on YOUR receipt, and you can cancel the subscription.


Example:
https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111

Please visit the link & click on Cancel Subscription to cancel your QXL Online subscription:

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