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Solved: [QODBC-Desktop] Troubleshooting - QuickBooks 2022 - Could not start QuickBooks - Windows Server 2012 R2 & Windows Server 8
Posted by Rajendra Dewani (QODBC Support) on 11 November 2021 07:32 AM

Solved: [QODBC-Desktop] Troubleshooting - QuickBooks 2022 - Could not start QuickBooks - Windows Server 2012 R2 & Windows Server 8

Issue:

We upgraded our QuickBooks Enterprise from 2020 to 2022. We were using QuickBooks 2020 and the QODBC driver version 2021 without issues. QODBC wasn't working, so we upgraded and purchased a new 22 QODBC driver. We are still not able to get it to work after installing and purchasing the new driver. I am attaching the screenshots of the errors.

 

Unable to QODBC to connect to QuickBooks 2022. I followed all the directions, and still no connection. 

 

Reason:

"Could not start QuickBooks" after upgrading/installing QuickBooks 2022 is a known QuickBooks SDK issue.

The issue is not limited to QODBC. The issue affects all the applications that use Intuit QuickBooks SDK. 

 

Solution: (Updated on 2021-11-25)

Update QuickBooks to the latest release, R3P or above.

Start QuickBooks from the main menu click "Help" >> "Update QuickBooks Desktop".

Click "Update Now"

After the update is completed, restart QuickBooks.

QuickBooks will install the new update after starting QuickBooks again.

After the QuickBooks update is completed, restart your Windows Machine.

There are no changes required in QODBC. QODBC will automatically start working after updating QuickBooks 2022 to the latest release.

 

Detail (before 2021-11-25):

There are no changes required in QODBC. QODBC will automatically start working after the reported issue is fixed by Intuit.

Intuit Developer Team has observed the SDK integration issue on Windows 2012 R2, and their engineers plan to fix it for QuickBooks 2022 R3. 

Intuit team is working on fixing the issue, and the issue should be resolved in the upcoming release of QuickBooks 2022.

Intuit does not have an ETA yet, but the issue might get fixed on Nov 18, 2021. 

https://help.developer.intuit.com/s/bug-tracker-page

Bug ID: QBWG-121677 and QBWG-129160

Also, refer to - After upgrading QuickBooks 2022 on Windows 2012 with QuickBooks SDK 15.0 stops working.

 

Workaround: 

Uninstall QuickBooks 2022 and install QuickBooks 2020 or QuickBooks 2021.

If you have already upgraded your QuickBooks company file to 2022, there is no way to downgrade the QuickBooks company file.

You may set up a temporary machine - Install Windows 10 or Windows Server 2019 and install QuickBooks 2022 - use it till the issue is resolved.

Once the issue is fixed, update QuickBooks 2022 on Windows Server 2012 and switch the company file to the original server.

 

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