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[QODBC-Online] - How do I update an expired credit card information on your system?
Posted by Rajendra Dewani (QODBC Support) on 12 December 2018 02:11 PM

Troubleshooting - How do I update an expired credit card information on your system?

Problem Description:

I am using QODBC Online & QXL Online and I am using my credit card for payment.

How do I update an expired credit card details on your system? My card expired, and I need to enter a new one, but I do not see any web pages that allow me to do this.

 

 

Solution:

QODBC Online Subscription customers are given a unique URL in their Order Notification that will take to a secure page where you can update your payment method or cancel the subscription.

You will find the link as below in your subscription or renewal email. 

https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111

Please visit that link & click on Edit Subscription to modify the payment method for your QODBC Online subscription:

 

Click "Update Payment Method" and click "Next"

Input the new Payment Method and click "Update Payment Method"

 

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