Troubleshooting - How do I update expired credit card information on your system?

Problem Description:

I am using QODBC Online & QXL Online, and I am using my credit card for payment.

How do I update expired credit card details on your system? My card expired, and I need to enter a new one, but I do not see any web pages that allow me to do this.

Solution:

QODBC Online Subscription customers are given a unique URL in their Order Notification that will take them to a secure page where they can update their payment method or cancel their subscription.

You will find the link below in your subscription or renewal email. 

https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111

Please visit that link & click on Edit Subscription to modify the payment method for your QODBC Online subscription:

Click "Update Payment Method" and click "Next."

Input the new Payment Method and click "Update Payment Method."

Tags: QuickBooks Online, QBO, QODBC Online, QXL Online, online subscription, Credit Card