Troubleshooting - How do I update expired credit card information on your system?

Problem Description:

I am using QODBC Online & QXL Online, and I am using my credit card for payment.

How do I update expired credit card details on your system? My card expired, and I need to enter a new one, but I do not see any web pages that allow me to do this.

Solution:

QODBC Online Subscription customers receive a unique URL in their Order Notification that takes them to a secure page where they can update their payment method or cancel their subscription.

Latest Method:

Please visit the following link: https://flexquarters.onfastspring.com/account.

Input the email address associated with your license.

Check your email inbox, and you should receive an email with the subject:

<Your Fullname>, here is a link to manage your orders

From: FastSpring Checkout <mailer@fastspring.com>

Click the link received to manage your account.

The link (URL) should look like https://flexquarters.onfastspring.com/account/somerandomtext.

Click on Edit Subscription to modify the payment method for your QODBC Online subscription:

Click "Update Payment Method" and click "Next."

Input the new Payment Method and click "Update Payment Method."

Tags: QuickBooks Online, QBO, QODBC Online, QXL Online, online subscription, Credit Card, Manage my Account, Update Payment, Payment Failure, Updated credit, payment failed in renewal

payment failed in renewal