[QODBC-ALL] Troubleshooting - An Incomplete record not found for CDKEY / Unable to activate CDKey
Posted by Rajendra Dewani (QODBC Support) on 12 December 2018 10:55 AM
Troubleshooting - An Incomplete record not found for CDKEY / Unable to activate CDKey / Reason: Unable to locate the Software ID:
I am on Windows 64-bit, and I am unable to activate QODBC.
Proxy or Firewall:
Please check if your Proxy or Firewall (software or hardware-based firewall) is blocking QODBC.
Turn Off the Proxy or Firewall and try again.
If you still face the issue, please try connecting to a cellphone hotspot or an alternate internet connection.
If you are still facing the issue, please try Manual Activation.
Please try activating your QODBC license using the Manual process.
Please refer to the section "Manual Activation" - http://qodbc.com/links/1957.
If you still face the issue, please raise a support ticket with "Sales - Registration - Activation Department": Click Here to submit a support ticket.