Knowledgebase: Setup
[QODBC-Online] Troubleshooting - QB Begin Session Failed. 653 - There was an error while communicating with the Ids Server. The Response Stream was null or empty.
Posted by Jack - QODBC Support on 02 May 2017 02:11 PM

Troubleshooting - QB Begin Session Failed. 653 - There was an error while communicating with the Ids Server. The Response Stream was null or empty.

Problem Description:

I am using QODBC Online. I have authorized QODBC Online at QuickBooks Online.

When we try to connect, the following error appears:

2017-04-28 08:27:54 QODBC Ver: 17.00.00.321 *********************************************************************************************************************
IsAService: False
Begin Session Failed. S0000 00000 [QODBC] QB Begin Session Failed. 653 - There was an error while communicating with the Ids Server. - - The Response Stream was null or empty.

Solution:

QuickBooks Online database is accessed via REST API ( web interface ), and a few times, QODBC Online does not get a timely response and connects may time out.

This may also depend on your internet connection and QuickBooks Online Web Services. When you receive a such error, please wait for some time & try to connect again.

If you are still facing this issue, Please check the QuickBooks Online API service status.

You can check the QuickBooks Online API status using the link(s) below.

QuickBooks Online API Status

IntuitDev: Status Twitter Handle

 

 

Tags: QuickBooks Online, QBO, Internet, QODBC Online, Online API, 653

 

(3 vote(s))
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Comments (2)
jorge
04 June 2018 08:13 PM
I have the same status for the last four days. Qb states that there are not issues with API.
Rajendra Dewani
28 February 2019 01:52 PM
I would suggest uninstalling the current version of QODBC Online and installing the latest version of QODBC Online. If you are still facing the issue. Please raise a support ticket with us. Regards -Raj - QODBC Support
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