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[QODBC-Desktop] Troubleshooting - Error: 1000 - There has been an internal error when processing the request
Posted by Jack - QODBC Support on 10 November 2016 07:48 AM

Troubleshooting - Error: 1000 - There has been an internal error when processing the request

Problem Description:

I get a very strange error... I have a development system and a dummy QB file (copy of the company file) that runs fine. However when I move the code over to our production server (with the master copy of the QuickBooks company file), I get a "[QODBC] Error" the first time my program tries to make a Connection using QODBC to the QuickBooks data file and "[QODBC] Error: 1000 - There has been an internal error when processing the request" if I try to make the connection again right away????

Solution:

The first thing to check is that the account used by QODBC is the Admin account and not a QuickBooks user account. The exception error is a known Intuit qbXML SDK bug caused by either not having full access to QuickBooks or by throwing to many requests at the one time. Try keeping the connection open longer in your application.

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