[QODBC-Desktop] Troubleshooting - How do I know which version of QuickBooks my QODBC license works with?
Posted by Jack - QODBC Support on 13 July 2016 03:01 PM

Troubleshooting - How do I know which version of QuickBooks my QODBC license works with?

Problem Description:

How do I know which version of QuickBooks my QODBC license works with?  


To find out which version of QuickBooks with your QODBC license works, please follow the below steps:

1. Click Start > All Programs > QODBC Driver for use with QuickBooks
2. Click QODBC Setup Screen
3. Click the About tab

4. In the middle of the About Tab window, you will see a hyperlink that says, "Check website for updates" just below this, you will see your Serial Number in the format X00X12345678.

The first character in the Serial Number indicates the type of license you have. R indicates Read Only, W indicates Read Write, and S indicates the Server edition of QODBC.

The second and third characters indicate the QuickBooks year number (e.g., 13 is for 2013 and earlier, 12 is for 2012 and earlier) that your QODBC license is compatible with.

The fourth character is "U" for the USA, "O" for Australia/New Zealand/South-East Asia, and "K" for UK/Europe, Middle-East, and Africa editions of QuickBooks. Other letters are for different regions.

The remaining characters are from the rest of your serial number.

So if you have a Serial Number of W16U12345678, your QODBC license is a Read Write version compatible with QuickBooks 2016 US edition and earlier.

If you are using QODBC Read Only, which comes with QuickBooks Enterprise, you will notice Licensed To QuickBooks Enterprise User in the About Tab below the "Check website for updates."

Licensing FAQ:

Question 1:

How can I know for which year and QuickBooks my QODBC license is valid? Can you install a higher QODBC version with the lower license?

Answer 1:

QODBC license is licensed for QuickBooks Version(Year). E.g., If you have QODBC Licensed for 2015, You can use QODBC with QuickBooks 2015,2014,2013, and so on, but not with QuickBooks 2016.

You can install QODBC v15 and v16 with no upgrade cost. Upgrade cost is only applicable when your license does not match the year.

For Example:
If you have QODBC licensed for 2015 & you are using QODBC v15 & QuickBooks 2015, you can install QODBC v16 and use it with QuickBooks 2015.

Question 2:

How do I know what is my CD KEY??

Answer 2:

You can get your CD KEY from the purchase email from your registered email ID. If you have deleted/lost your email, please raise a support ticket with "Sales - Registration - Activation Department" Click Here to submit a support ticket.

Question 3:

I need to download QODBC for QuickBooks 2016 Desktop; I have changed my computer, can't find it on the site. Will the current one work?

Answer 3:

Each new edition of QODBC also contains the last builds we did of the previous editions. So you can also use the latest QODBC Version with the previous edition of QuickBooks. Your CDKey will unlock the latest QODBC version of the version you were licensed for.

Also, Refer:

QODBC Licensing Information
QODBC with QRemote Licensing Information
How to activate QODBC
How to deactivate QODBC and How to transfer license to a new computer
To purchase QODBC License click here


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