[QXL-Desktop] Troubleshooting - QXL 8004040a - Company file is different - Unable to connect to QuickBooks. You have QuickBooks open to a particular company file that is different than the one you had originally set up in QXL
Posted by Jack - QODBC Support on 28 June 2016 02:59 PM
Troubleshooting - QXL 8004040a Error
I am trying to export data from QXL. But when I clicked on the QXL export button, I got the below error message.
Company files Open in QuickBooks. You can find the QuickBooks company file path via QuickBooks UI. Press the F2 key to see the file information.
Company file path set up in QXL.
The above error message says the company files currently open in QuickBooks are different from the path of the company file setup in your QXL. Please verify the company file path on QXL and QuickBooks. These two paths should be the same.
You can select "Currently Opened Company File" as QuickBooks Source and test again.