Knowledgebase: FAQ
[QXL-Desktop] Troubleshooting - QXL 80040417 - Make sure QuickBooks is running - Unable to connect to QuickBooks
Posted by Jack - QODBC Support on 28 June 2016 02:57 PM

Troubleshooting - QXL 80040417 Error

Problem Description:

I am trying to export data from QXL. But when I clicked on the QXL export button, I got the below error message.

Unable to connect to QuickBooks. Make sure QuickBooks runs on this machine, and the Company file is loaded.

Error Occurred: ERROR [00000] [QODBC] Begin Session Failed. S0000 00000 [QODBC] QB Begin Session Failed. Error = 80040417, If the QuickBooks company data file is not open, a call to the "BeginSession" method must include the name of the data file.

 

Solution:

Please navigate to QuickBooks & make sure that QuickBooks is running & company file is loaded in QuickBooks. If the QuickBooks company file is not loaded in QuickBooks, you will get this error.

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