How to share/invite the FLEXquarters Support team to the QuickBooks Online company file
Problem Description:
How do I share/invite the FLEXquarters Support team to access my QBO company file?
Solution:
Please follow the below steps to share/invite the FLEXquarters Support team to the QuickBooks Online company file.
1. You can share your QuickBooks Online company file connection key by exporting the connection key.
Please refer Import / Export connection key section for more details
2. Email connection key to FLEXquarters Support team.
3. log in to https://qbo.intuit.com/ using your credentials.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step1.png)
4. Click on Company Name & Manage Users.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step2.png)
5. Go to the Manage Users section & click on New.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step3.png)
6. Choose user type, Select Regular or custom user & click Next.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step4.png)
7. Set the user's access rights, Select All & click Next.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step5.png)
8. Set the user's administrative rights. Select User management to "No," Company Information to "View Only," Subscription & Billing to "View subscription information," & click Next.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step6.png)
9. Enter the FLEXquarters Support team Email address support@qodbc.com, First Name to "QODBC," the Last Name to "Support," & click Next.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step7.png)
Click Finish & you're done.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step8.png)
10. QODBC Support is listed under the Manage Users list as an Invited status.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step9.png)
11. Once we accept the Invitation status will change to Active.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step10.png)
12. You can delete an Invited user by selecting user & click on Delete.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step11.png)
13. By clicking Invite Accountant, you can share/invite the FLEXquarters Support team to access the QuickBooks Online company file from the Accounting Firms section.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step12.png)
14. Enter the FLEXquarters Support team Email address support@qodbc.com, First Name to "QODBC," the Last Name to "Support," & click Next.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step13.png)
Click Finish & you're done.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step14.png)
15. QODBC Support is listed under the Accounting Firms list as an Invited status.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step15.png)
16. Once we accept the Invitation status will change to Active.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step16.png)
17. You can delete an Invited user by selecting user & click on Delete.
![](//support.flexquarters.com/esupport/newimages/InviteQBO/step17.png)
Tags: QuickBooks Online, QBO, QODBC Online
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