Knowledgebase
[QODBC-Desktop] Troubleshooting - QRemoteServer Hang on Connection
Posted by Jack - QODBC Support on 11 April 2016 12:06 PM

Troubleshooting - QRemoteServer Hang-on Connection

Problem Description:

I am trying to connect to QuickBooks/QuickBooks POS using QRemote Server, But QRemoteServer is Having on Connection.

 

Solution:

Please check if QuickBooks Or QuickBooks POS has Certificate Popup.


In QuickBooks POS certificate, popup windows go in the background, So you need to check the popup window in the background & accept the certificate.



OR

Try Restarting QRemoteServer.
Close/Exit QRemoteServer. You can find the QRemote Server running in System Tray.


Go to File Menu -> Exit -> :

 


Do you want to close the QRemote Server? You will get a popup window with the message. Please click "OK" to close QRemoteServer.


Please rerun QRemoteServer & test. You can QRemoteServer from:
Start>> All Programs >> QODBC Driver for use with QuickBooks POS >> QRemote Server for QODBC POS


Start>> All Programs >> QODBC Driver for use with QuickBooks >> QRemote Server for QODBC


OR

Remove QODBC POS/QODBC-related certificates from QuickBooks POS/QuickBooks.

Please refer to How to remove QODBC Related Certificates from Integrated Application Under QuickBooks POS for more details.

For more details, please refer to How to remove QODBC Related Certificates from Integrated Application Under QuickBooks.

Restart QRemoteServer using the above steps, connect again and accept the certificate.

 

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please complete the captcha below (we use this to prevent automated submissions).