Knowledgebase: TroubleShooting
[QODBC-Desktop] Troubleshooting - Faulting application name: QRemoteServer.exe
Posted by Jack - QODBC Support on 11 January 2016 11:37 AM

Troubleshooting - Faulting application name: QRemoteServer.exe

Problem Description:

We have had a couple error messages pop up recently on the server related to the QODBC driver on our server and were wondering if you could provide any information as to what might be causing these issues. 

Please find below event logs:

Problem signature:
Problem Event Name: BEX
Application Name: QRemoteServer.exe
Application Version: 1.0.0.312
Application Timestamp: 55b8cc69
Fault Module Name: dblib11.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4d967692
Exception Offset: 30c1a1d0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033
Additional Information 1: d221
Additional Information 2: d22118faee990ef4861c58b576d5cc42
Additional Information 3: 2643
Additional Information 4: 2643f8ba28ed81ae8b34f82e11c77247 

Solution:

Please update your QODBC to QODBC Latest version

You can get QODBC latest version from below link:

QODBC Driver for QuickBooks Download

Please install QODBC latest version, restart machine & test issue again.

If above does not resolve the issue, then please reinstall QuickBooks & test again.

If you are still facing the issue, then need to raise a support ticket with "QODBC Technical Support Department". So our Technical team member will help you on this issue. You can  Click Here for raising a support ticket.

 

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