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[QODBC-Desktop] Troubleshooting : QODBC Test Tool or VB Demo or Test Connection crashing.
Posted by Jack - QODBC Support on 30 October 2015 09:31 AM

Problem Description:

VB Demo\QODBC Test Tool\Test Connection was crashing When I tried to connect to QuickBooks using QODBC.

I have tried reinstalling QODBC & QuickBooks, but the QODBC Test connection (also via QODBC Test Tool) is still crashing. Also, I tried to run QODBC as Admin/Non-Admin user, QODBC Test Tool but with no success.

Solution:

If you are running QODBC with Detail Trace enable mode, please check the log file size (Detail Trace, QODBC Messages, SDK Messages).

It should not be more than 400 MB.

Please clear all the log files & Optimizer files.

Then please try to Test the Connection through VB Demo on the sample company file.

We recommended clearing log files when the file size exceeds 100 MB for better performance.

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