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[QODBC-Desktop] Troubleshooting: QRemoteServer Not Connecting
Posted by Rajendra Dewani (QODBC Support) on 14 April 2014 04:13 PM

Troubleshooting: QRemoteServer Not Connecting

Problem Description:

I am trying to setup QRemote on our server.

I have set this up on a local machine as a test server fine. But I am having issues getting this setup on our server.

When I go to configure a new ODBC source for the QRemote and I enter all the info (Name, IP Address, Port) when I go to select the Remote DSN to drop down it freezes on me and times out.

It will never load the Remote DSN from the server for me to select.

Solution:

Please make sure your firewall allows communicating to IP address of QRemoteServer, check if you are using the correct IP address of the remote machine.

Also please make sure QRemote is Bind to the same IP address you are using.

Please do make sure Version on QRemote on the Client machine is the same QRemote on Server Machine.

Try to restart machine & check.

Please verify QODBC and QuickBooks are configured correctly.

Please refer. Accessing QuickBooks Data Remotely using QODBC & QRemote

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