Knowledgebase
[QODBC-Desktop] Troubleshooting: ODBC call failed- Error 10004
Posted by Rajendra Dewani (QODBC Support) on 26 December 2013 09:46 AM

Problem Description:

I am getting error ODBC call failed- Error 10004 when I am trying to connect QuickBooks through MS Access using QODBC.

Solution:

Please keep QuickBooks running, Logged in as Admin to your company file, Switch to single user mode and try to connect again with your application.

Once you are connected, close your application. On QuickBooks switch to multi-user mode and try to connect again with your application.

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Comments (3)
Travis Given
27 January 2014 03:27 AM
I get the same error in both single and multi-user modes. Do you have any other suggestions?
Chris K
04 June 2014 05:49 PM
6 months after the last post and still nobody responded. I'm getting the same error and I just $199 for something that doesn't work????? PLEASE provide a solution.
Jack
07 July 2014 12:30 PM
Hi Travis/Chris,

I kindly request you to please raise a support ticket to the QODBC Technical Support department from below mentioned link & provide requested information:

http://support.flexquarters.com/esupport/index.php?/Tickets/Submit

I kindly request you to share more information about the issue you’re facing, so that we can locate the problem quickly.


We may need following information, I kindly request you to attach below listed files when replying to the ticket.

1) Screenshot of QODBC Setup Screen -- > About (Start>>All Programs>> QODBC Driver for use with QuickBooks>> QODBC Setup Screen >> About Tab )
2) Screenshot of the issue you’re facing.
3) Share the SQL statement you’re using.
Share Entire Log Files as an attachment in text format from
4) QODBC Setup Screen -- > Messages -- > Review QODBC Messages
5) QODBC Setup Screen -- > Messages -- > Review SDK Messages
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