Knowledgebase
[QODBC-Desktop] Troubleshooting: ODBC call failed- Error 10004
Posted by Rajendra Dewani (QODBC Support) on 26 December 2013 09:46 AM

Problem Description:

I am getting the error ODBC call failed- Error 10004 when trying to connect QuickBooks through MS Access using QODBC.

Solution:

Please keep QuickBooks running, Log in as Admin to your company file, Switch to single-user mode and try to connect again with your application.

Once you are connected, close your application. On QuickBooks, switch to multi-user mode and try to connect again with your application.

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Comments (3)
Travis Given
27 January 2014 03:27 AM
I get the same error in both single and multi-user modes. Do you have any other suggestions?
Chris K
04 June 2014 05:49 PM
6 months after the last post and still nobody responded. I'm getting the same error and I just $199 for something that doesn't work????? PLEASE provide a solution.
Jack
07 July 2014 12:30 PM
Hi Travis/Chris,

I kindly request you to please raise a support ticket to the QODBC Technical Support department from below mentioned link & provide requested information:

http://support.flexquarters.com/esupport/index.php?/Tickets/Submit

I kindly request you to share more information about the issue you’re facing, so that we can locate the problem quickly.


We may need following information, I kindly request you to attach below listed files when replying to the ticket.

1) Screenshot of QODBC Setup Screen -- > About (Start>>All Programs>> QODBC Driver for use with QuickBooks>> QODBC Setup Screen >> About Tab )
2) Screenshot of the issue you’re facing.
3) Share the SQL statement you’re using.
Share Entire Log Files as an attachment in text format from
4) QODBC Setup Screen -- > Messages -- > Review QODBC Messages
5) QODBC Setup Screen -- > Messages -- > Review SDK Messages
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