Knowledgebase: Installation
[QODBC-Desktop] QuickBooks & QODBC Reinstall/Uninstall not working
Posted by brad waddell on 12 March 2009 05:21 PM

Troubleshooting: QuickBooks & QODBC Reinstall/Uninstall not working

Problem Description

     Had to reinstall QB2007. QODBC stopped working, reinstallation attempts not fixing the problem.

     Using QODBC "Test Connection to QB" button returns:

"ODBC32AD.exe - unable to locate component - boost_regex-vc80-mt-p-1_33.dll was not found. Reinstalling the application may fix the problem"

     Followed by: "Test connection to QB failed" - QB Begin session failed - Error= 80040154 - Unknown Error

     Uninstalling and reinstalling does not help. The uninstall process doesn't do a clean uninstall, however, as it's possible to still access the QODBC driver from the ODBC Administrator panel. Please explain how to do a complete, clean uninstall so that a good reinstallation can be done.


     Sorry, boost_regex-vc80-mt-p-1_33.dll is a QuickBooks component, it isn't a QODBC component. So the error is pointing to a QuickBooks problem. To force QODBC to re-install, simply delete the C:\Program Files\QODBC Driver for QuickBooks folder and re-run the QODBC install the program.

     When connecting to QuickBooks, it's possible that something has undone your QuickBooks COM registrations (like installing a previous version of QuickBooks). You can try downloading and running the registerall.VBS script contained in the zip file. This will re-register all the COM .DLLs in the QuickBooks directory for you. Once that's done, retry connecting.

     If that doesn't work, you can try running the "reboot.bat" file in the file in the c:\Program Files\Intuit\QuickBooks folder. Just locate the file in Windows Explorer and double-click on it to execute it. This will reset the all the QuickBooks COM objects.

     If that still not work, please delete your: C:\Program Files\Common Files\Intuit folder and re-install your copy of QuickBooks as a new install and install QODBC again afterward.

     From there do the: How to Connect to QuickBooks for the First Time procedure.

     Based on what I've seen on other computers, I'm guessing that parts of a later version of QuickBooks are still in the Common Files folder that you most likely overlooked when you deleted the C:\Program Files\Intuit folder.

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