Knowledgebase
[QODBC-ALL] QODBC Test Tool or VB Demo or Test Connection crashing.
Posted by Rajendra Dewani (QODBC Support) on 17 April 2014 12:03 PM

Problem Description:

VB Demo\QODBC Test Tool\Test Connection was crashing when I tried to connect to QuickBooks using QODBC.

I have tried to reinstall QODBC & QuickBooks, but the QODBC Test connection (via VB Demo or QODBC Test Tool) is still crashing. Also, I tried to run QODBC as an Admin/Non-Admin user, VB Demo, or QODBC Test Tool, but had no success.

Solution:

If you are running QODBC in Detail Trace enabled mode, please check the log file size (Detail Trace, QODBC Messages, SDK Messages).

It should not be more than 400 MB.

Please clear all the log files & Optimizer files.

Then, please try to test the connection through the VB Demo or the QODBC Test Tool on the sample company file.

We recommended clearing log files when the file size exceeds 100 MB for better performance.

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