Problem Description:

QODBC stopped working this morning, and I got a message that / License verification is required.  I opened License Sync and hit the "Sync Now" button. It seems like something might be happening, but I get no message of any sort popping up, and QODBC still has the message that license sync needs to be run. How can I resolve this?

Problem Description:

Where/How do I use License Sync to verify my QODBC license?

Solution:

Solution applicable to "QODBC for QuickBooks Desktop":

     Manual License synchronization (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated activation fails.

Click on Start -> All Programs -> locate the QODBC Driver for use with the QuickBooks POS program group on your desktop. Click on the Configure QODBC POS Data Source icon to launch the setup program.

Select the Activate/Deactivate tab page in the QODBC Setup screen and click on the License Sync button.

Copy the information from your computer screen. Click on the hyperlink or the Copy button.

Visit the URL: http://www.qodbc.com/QODBCPOSManualLicenseSync.html

Enter the Serial Number, Request Code, and Software ID.

Click on the Process to generate a code to verify your QODBC POS license.

If you have correctly entered your Serial Number, Request Code, and Software ID, your activation will now be processed.

   On the computer with QODBC Online installed, copy and enter your Verification No. And the Activation Code from the above image, and click on the Sync Now button when done.

Click OK to continue.

Tags: QuickBooks Desktop,  QODBC Desktop License check, License Health check, License Sync, License Verification

Manual License synchronization (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated activation fails.

Note: Please ensure you are using the latest build of the QODBC Driver before performing license sync.

Please download the latest version of QODBC Desktop from the link below.

Installer https://qodbc.com/qodbc-downloads/

Click on Start -> All Programs -> locate the QODBC Driver for use with the QuickBooks program group on your desktop. Click on the Configure QODBC Data Source icon to launch the setup program.

Select the Activate/Deactivate tab page in the QODBC Setup screen and click the License Sync button.

Copy the information from your computer screen. Click on the hyperlink or the Copy button.

Visit the URL: http://www.qodbc.com/QODBCDesktopManualLicenseSync.html

Enter the Serial Number, Request Code, and Software ID.

Click on the Process to generate a code to verify your QODBC Desktop license.

If you have correctly entered your Serial Number, Request Code, and Software ID, your activation will now be processed.

   On the computer with QODBC Online installed, copy and enter your Verification No. And the Activation Code from the above image, and click on the Sync Now button when done.

Click OK to continue.

Tags: QuickBooks Desktop,  QODBC Desktop License check, License Health check, License Sync, License Verification

Manual License synchronizes (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated license sync fails.

Note: Please ensure you are using the latest build of the QODBC Driver before performing license sync.

Please download the latest version of QODBC Online from the link below.

Installer

https://qodbc.com/download-online-qodbc/

Click on Start -> All Programs -> locate the QODBC Driver for QuickBooks Online program group on your desktop. Click on the Configure QODBC Online Data Source icon to launch the setup program.

     Select the Activate/Deactivate tab page in the QODBC Online Setup screen and click on the License Sync button.

Copy the information from your computer screen. Click on the hyperlink or the Copy button.

Visit the URL: http://www.qodbc.com/QODBCOnlineManualLicenseSync.html

Enter the Serial Number, Request Code, and Software ID.

Click on the Process to generate a code to validate your QODBC Online license.

If you have correctly entered your Serial Number, Request Code, and Software ID, your license verification will now be processed.

   On the computer with QODBC Online installed, copy and enter your Verification No. And the Activation Code from the above image, and click on the Sync Now button when done.

Click OK to continue.

Tags: QuickBooks Online, QBO, QODBC Online, License check, License Health check, License Sync, License Verification

Deactivate QODBC Online from your computer

You can deactivate the QODBC Online license from:

Start >> All Programs >> QODBC Driver for QuickBooks Online>> Configure QODBC Data Source

Go To "System DSN" Tab>> Select "QuickBooks Online Data">> click "Configure"

Switch to the Activate/Deactivate tab >> click "Deactivate."

     Enter your 16-digit CD Key (with the dashes) and click on the Deactivate button.

Manual Deactivation

Note: Manual Deactivation can be used for computers that do not have direct Internet access or where the automated deactivation fails.

      Copy the information from your computer screen (not the example shown here) into the image directly below and click on Process to generate a code to deactivate QODBC Online. Click on the Copy Information to the Clipboard button to save your CD Key.

      If you have correctly entered your CD Key, Request Code, and Software ID, your deactivation will now be processed. Click on the Manual button on the computer that has QODBC Online installed and copy and enter your Serial Number, Name, Request Code, and Deactivation Code from the above image, and click on the Deactivate button when done.

     If you have entered the information incorrectly, you will receive a "CD Key not found" message.

     Clicking on the Deactivate button will generate a verification number.

     Copy the information from your computer screen (not the example shown here) into the image directly below and click on Process to confirm your deactivation of QODBC Online.

     Once you process your verification number, your copy of QODBC Online will then be successfully deactivated on your computer so that you can transfer the license to your new computer! See: How to activate QODBC Online to activate the license on your new computer.

     Click Cancel to exit the QODBC Online Setup screen.

Note: Using the latest version of QODBC, credit for deactivation CDKEY is received instantly. In some cases, deactivation may take between 24 and 48 hours, depending on your region and license pack.

Problem Description:

I just purchased a QODBC 2024 license.

I have everything set up, but I can't activate the CDKEY.

"CDKEY has an invalid checksum."

Solution:

QODBC 2024 CDKEY/license can only be activated on QODBC Desktop driver version 24.

QODBC 2023 and below CDKEY/license can be activated on QODBC Desktop driver version 24 and below.

Please download the latest version of QODBC Driver for QuickBooks - https://qodbc.com/qodbc-downloads/

CD Key has an invalid checksum (other than QODBC 2024 CDKEY/license)

Problem Description:

I am moving to a new server.

I have everything set up, but I can't get the license to transfer. On the old machine, when I go to the 'deactivate' using my CD key, I get:

"CD Key has an invalid Checksum."



Please help me to resolve this error.

Solution:

You will get the error "CD Key had invalid Checksum" when you try activating the wrong product's CD KEY.

QODBC Desktop license can only be activated on a QODBC Driver for QuickBooks Desktop. 

How to activate QODBC Desktop

http://qodbc.com/links/1957

QODBC Online license can only be activated on a QODBC Driver for QuickBooks Online.

How to activate QODBC Online

http://qodbc.com/links/2971

QODBC POS license can only be activated on a QODBC driver for QuickBooks Point of Sale.

How to activate QODBC POS

http://qodbc.com/links/3077

Please ensure you have purchased the correct QODBC product and activated it on the correct driver.

Problem Description:

I want to cancel my QODBC Driver for QuickBooks Online monthly subscription.

How to cancel the subscription of the QODBC Driver for QuickBooks Online?

 I received an email saying a subscription was going to be renewed. I need to cancel this subscription.

Solution:

Latest Method:

Please visit the following link: https://flexquarters.onfastspring.com/account.

Input the email address associated with your license.

Check your email inbox, and you should receive an email with the subject:

<Your Fullname>, here is a link to manage your orders

From: FastSpring Checkout <mailer@fastspring.com>

Click the link received to manage your account.

The link (URL) should look like https://flexquarters.onfastspring.com/account/somerandomtext.

Latest Method:

You can manage the subscription of the QODBC Driver for QuickBooks Online using the link you received in your renewal email.

On your monthly subscription renewal receipt, you will see the following, as in this example:

Order ID: FLE1XXXXX-1XXX-6XXXXB
1 QODBC Desktop Driver for QuickBooks Online USA
https://sites.fastspring.com/flexquarters/order/s/ (your order number). Click on this link on YOUR receipt, and you can cancel the subscription.

Example
https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111

Please visit that link & click on Cancel Subscription to cancel your QODBC Online subscription:

Tags: QuickBooks Online, QBO, Subscription QODBC Online, Cancel subscription

Problem:

I am getting an error "11118 - System License Error."

I am getting an error "11119 - RegFile1 License Open Error"

I am getting an error "11120 - RegFile1 License Error"

I am getting an error "11121 - RegFile2 License Open Error"

I am getting an error "11122 - RegFile2 License Error" 

I am getting an error "unable to open license"

Cause:

11118 - System License Error:

11118 - System License Error could be due to one of the following reasons:

1) The license file is missing or corrupted.
2) You don't have sufficient permission to access the License file.
3) The license file has been changed.

11119 - RegFile1 License Open Error:

11119 - RegFile1 License Open Error could be due to one of the following reasons:

1) The license file is missing or corrupted. 
2) You don't have sufficient permission to access the License file.
3) The license file has been changed.

11120 - RegFile1 License Error:

11120 - RegFile1 License Error could be due to the following reasons:

1) The license file is corrupted. 

11121 - RegFile2 License Open Error:

11121 - RegFile2 License Open Error could be due to one of the following reasons:

1) The license file is missing or corrupted. 
2) You don't have sufficient permission to access the License file.
3) The license file has been changed.

11122 - RegFile2 License Error:

You will get 11122 - RegFile2 License Error due to the following reasons:

1) The license file is corrupted. 

Solution:

If you are getting this issue with MS Office 2013, then you need to refer to the article:

QODBC shows RegFile1 License error when using MS Excel 2013 or Access 2013 (Video)

If you are getting this issue usually (i.e., Test connection or connection through QODBC Support Wizard), then you need to refer to the article below:

How to activate QODBC

Unable to open license:

Unable to open the license error could be due to the following reasons:

1) You do not have sufficient permission to access Program Files

2) You do not have sufficient permission to access the Registry

3) You do not have sufficient permission to access the Windows Folder

4) Antivirus or your security tool is blocking QODBC from accessing Program Files or the Windows Registry.

Solution:

Ensure your antivirus or security tool is blocking QODBC from accessing Program Files or the Windows Registry.

Open the ODBC Data Source Manager in Administrative Mode - Run as Administrator.

Problem Description 1:

My old machine broke, and I had to reinstall the OS completely. Now I am moving to a new machine. I want to activate QODBC on my new machine. But I cannot deactivate the QODBC CDKEY on my old machine. So I am stuck.

Or

My computer recently crashed, and I need to activate QODBC on a different PC. I have my order information / CDKEY. The CD key does not work on the new computer. Would you please tell me what I need to do?

Solutions 1:

You can activate the CDKEY on the new machine directly without deactivating it on the old one. When you activate the CDKEY / License on the new machine, QODBC will automatically deactivate the CDKEY on the previous machine.

You need to raise a support ticket with "Sales - Registration - Activation Department." So our Sales team member will help you with this issue. You can click here to create a support ticket.

Problem Description 2:

I am moving to a new computer. I tried to activate it on the new computer, and it told me, "Authorized Quantity for CDKey:  has been exhausted." When I try to deactivate on the old computer, it tells me activation is not in the file.

Solutions 2:

The second deactivation is a 24–48-hour delay before the license becomes available for activation. After the 2nd deactivation, there is a 48-hour delay. Please wait for 24-48 Hours and try again.

In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department.": Click Here to submit a support ticket.

When raising the support ticket, please share the CDKEY associated with your account.

Problem Description 3:

Is it mandatory to deactivate the current license while upgrading or downgrading the QODBC version?

Solutions 3:

No, deactivating the current license while upgrading or downgrading the QODBC version is no longer needed. Just uninstall the current QODBC version, install the new QODBC version, & Skip CDKEY step during installation.  

Problem Description 4:

I do not have the CDKEY on hand. Can I update my QODBC to the latest version & retain my existing license Active?

Solutions 4:

Yes, you can update QODBC to the latest version without CDKEY. There is no need for CDKEY during the QODBC version upgrade. Just install the new QODBC version & skip the CDKEY step during installation. Your existing license remains active in the latest version.  

Problem Description 5:

Will my license get removed if I uninstall QODBC?

Solutions 5:

No, the license file will not be removed if you uninstall QODBC. It will uninstall QODBC only.  

Problem Description 6:

Will my license automatically upgrade to the latest version if I install the new QODBC version?

Solutions 6:

No, the license file will not update if you update the QODBC Version. 

Problem Description 7:

I am trying to reactivate QODBC on the same server. Before reactivating it, I deactivated it and waited for 24 hours. Still, I am getting an Authorized Quantity exhausted error. Please help.

How much time does the Deactivation process take?

Solutions 7:

I want to share that after the second deactivation, there is a 24-48 hour delay before the license becomes available for activation. 

In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department.": Click Here to submit a support ticket.

When raising the support ticket, please share the CDKEY.

Problem Description 8:

I have already deactivated my license, but I cannot hold my development until the charge is reset. Is there any workaround?

Solutions 8:

As a workaround till your license is reset, you can use the QuickBooks Sample Company file; QODBC can work with the Sample Company file and does not need a license. ( If you are using QRemote - with Remote Data Access, this workaround will not work for you ). 

Problem Description 9:

I deactivated the license on the computer I used and tried to activate it on the new one, but it does not let me. I needed solutions right away because I deactivated my office computer so I could work from home.

Solutions 9:

I want to share that after the second deactivation, there is a 24-48 hour delay before the license becomes available for activation. After the 2nd deactivation, there is a 48-hour delay. Please wait for 24-48 Hours and try again.

In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department.": Click Here to submit a support ticket.

When raising the support ticket, please share the CDKEY.

Or

As a workaround till your license does not get reset, you can use the QuickBooks Sample Company file. QODBC can work with Sample Company files and does not need a license. ( If you are using QRemote - with Remote Data Access, this workaround will not work for you ).

Or

You can take remote control of your work computer or get a license for the home computer.

Problem Description 9:

I'm trying to activate my desktop to read/write the version of QODBC.
The activation is being attempted on a new pc since the original installation pc has been decommissioned.

The QODBC product was deactivated on the original pc around two days ago.

When attempting to activate QODBC on the new platform, I get a message indicating that the Authorized quantity has been exhausted for the given CD key.

I pulled the old machine out of our recycle storage, tried to deactivate the license again, and got a message saying that there was no record of an activation (unregistered).

My QuickBooks development is at a standstill until I can get this issue resolved.

Any help would be appreciated.

Solutions 10:

I want to share that after the second deactivation, there is a 24-48 hour delay before the license becomes available for activation. After the 2nd deactivation, there is a 48-hour delay. Please wait for 24-48 Hours and try again.

In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department": Click Here to submit a support ticket.

When raising the support ticket, please share the CDKEY associated with your account.

Auto license switching failed means the older machine is not using the latest version of QODBC, or you have exceeded the number of auto license switches. Please deactivate the license from the old machine. If the machine is not available, please raise a support ticket with us.   

Activation not on file means QODBC is unable to deactivate the license due to some changes to your machine hardware. Please raise a support ticket with us to resolve the issue.

Tags: Authorized Quantity has been exhausted.

Auto license switching failed means the older machine is not using the latest version of QODBC, or you have exceeded the number of auto license switches. Please deactivate the license from the old machine. If the machine is not available, please raise a support ticket with us.   

Activation not on file means QODBC is unable to deactivate the license due to some changes to your machine hardware. Please raise a support ticket with us to resolve the issue.

Problem Description

When I try to run a command in QODBC Test Tool, I get the error message "This function requires QODBC read-write or server version."
I am trying to insert records in QuickBooks.
I already have a Read/Write license for QODBC.
Then why am I getting this error?

Solutions

The error: "This function requires activation of QODBC Read Write or Server Edition (Error #11102)" means you are using a QODBC license that is lower than the QuickBooks you have.

QODBC licensing is not upward compatible, only backward, meaning you would need a QODBC License for 2022 to work with QuickBooks 2022.

QODBC license for 2021(treat as Read-Only) can connect to QuickBooks 2022 Enterprise edition, but as your Read/Write or Server edition is lower than the current QuickBooks year, your license is ignored, and QODBC connects as QODBC Read-Only Edition for QuickBooks Enterprise Users.