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<title><![CDATA[FLEXquarters.com Limited]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/]]></link>
<description />
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<item>
<title><![CDATA[[QODBC-Desktop] How to buy QuickBooks Pro Desktop 2024?]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3106]]></link>
<guid isPermaLink="false"><![CDATA[4aec1b3435c52abbdf8334ea0e7141e0]]></guid>
<pubDate><![CDATA[Thu, 12 Mar 2026 12:50:58 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QODBC-Desktop] - &nbsp;How to buy QuickBooks Pro Desktop 2024?
Problem Description:
I would like to&nbsp;purchase a new QuickBooks 2024 standard license - no subscription.
Solution:
&nbsp;Businesses that need new or extra licenses for QuickBooks Desk...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">[QODBC-Desktop] - &nbsp;How to buy QuickBooks Pro Desktop 2024?</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I would like to&nbsp;purchase a new QuickBooks 2024 standard license - no subscription.<br /><br /></span></p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>&nbsp;Businesses that need new or extra licenses for QuickBooks Desktop Pro Plus 2024 can purchase them from resellers or trusted marketplaces.</p>
<p>One option is the StackSocial deal for a 1-user Windows license:</p>
<p><a href="https://www.stacksocial.com/sales/intuit-quickbooks-desktop-pro-plus-2024-1-user-for-windows-lifetime-license">https://www.stacksocial.com/sales/intuit-quickbooks-desktop-pro-plus-2024-1-user-for-windows-lifetime-license</a></p>
<p><br />Once purchased, you&rsquo;ll receive a license key and product number used to activate the software during installation.</p>]]></content:encoded>
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<title><![CDATA[[QODBC-ALL] Troubleshooting - How to check my QODBC subscription status]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3105]]></link>
<guid isPermaLink="false"><![CDATA[37e7897f62e8d91b1ce60515829ca282]]></guid>
<pubDate><![CDATA[Wed, 21 Jan 2026 11:25:21 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[ Troubleshooting - How to check my QODBC subscription status?
Problem Description:
I would like to know when my QODBC subscription will expire.
Solution:
&nbsp;
You can check the status using the QODBC Setup Screen.&nbsp;
&nbsp;
Navigate to Start &...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;"> Troubleshooting - How to check my QODBC subscription status?</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I would like to know when my QODBC subscription will expire.<br /><br /></span></p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>&nbsp;</p>
<p>You can check the status using the QODBC Setup Screen.&nbsp;</p>
<p>&nbsp;</p>
<p>Navigate to Start &gt;&gt;&nbsp; Configure 32-bit QODBC Data Source</p>
<p>Switch to "Machine Data Source"</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/3105/select-dsn.png" alt="" border="0" /></p>
<p>Select "QuickBooks Data" DSN</p>
<p>(If you are using QODBC Online, Select "QuickBooks Online Data", for QODBC POS, select "QuickBooks POS Data")</p>
<p>Click the "Configure" Button.</p>
<p>Switch to the About tab.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/3105/setup-screen-about.png" alt="" border="0" /></p>
<p>&nbsp;</p>
<p>Click the "Subscription Details" button to know about the registered email address, invoice number, and subscription end date.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/3105/subscription-details.png" alt="" border="0" /></p>
<p>&nbsp;</p>
<p>Alternatively, you can also check the status of your subscription using the FastSpring website.</p>
<p>&nbsp;</p>
<p>Please visit the following link:&nbsp;<a href="https://flexquarters.onfastspring.com/account">https://flexquarters.onfastspring.com/account</a></p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-input-email-to-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>Input the email address associated with your license.</p>
<p>Check your email inbox, and you should receive an email with the subject:</p>
<p>&lt;Your Fullname&gt;, here is a link to manage your orders</p>
<p>From:&nbsp;FastSpring Checkout &lt;mailer@fastspring.com&gt;</p>
<p>&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Click the link received to manage your account.</p>
<p>The link (URL) should look like&nbsp;<a href="https://flexquarters.onfastspring.com/account/somerandomtext">https://flexquarters.onfastspring.com/account/somerandomtext</a>.</p>
<p>&nbsp;</p>
<p>Click the "Subscription terms" link to get details about your subscription.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/3105/fs-subsciption-show.png" alt="" border="0" /></p>
<p>&nbsp;</p>
<p>Click the Manage icon and then click Performa Invoice.&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/3105/fs-subsciption-details.png" alt="" border="0" /></p>
<p><br /><br /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Tags: QuickBooks Online, QBO,&nbsp;Subscription QODBC Online, details subscription, subscription end date.&nbsp;Manage my Account</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;</span></p>]]></content:encoded>
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<title><![CDATA[[QODBC-Online] How to deactivate QODBC Online and How to transfer the license to a new computer]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3097]]></link>
<guid isPermaLink="false"><![CDATA[3b5020bb891119b9f5130f1fea9bd773]]></guid>
<pubDate><![CDATA[Wed, 11 Jun 2025 13:50:11 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QODBC-Online] How to deactivate QODBC Online and how to transfer the license to a new computer 
&nbsp;
Export the QODBC Online connection key from your computer 
Click here for the detailed steps.
&nbsp;
Deactivate QODBC Online from your computer 
...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">[QODBC-Online] How to deactivate QODBC Online and how to transfer the license to a new computer </span></h2>
<h3>&nbsp;</h3>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Export the QODBC Online connection key from your computer </span></span></h3>
<p><a href="https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2637/0/qodbc-online-how-to-use-qodbc-with-quickbooks-online-edition#:~:text=Import%20/%20Export%20connection%20key:,key%22%20button%20&amp;%20share%20key.&amp;text=Now%20connection%20key%20is%20exported,key%22%20button%20&amp;%20import%20key.&amp;text=Now%20the%20connection%20key%20is,Online%20using%20this%20connection%20key." target="_blank">Click here for the detailed steps.</a></p>
<p>&nbsp;</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Deactivate QODBC Online from your computer </span></span></h3>
<p><a href="https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3034" target="_blank">Click here for the detailed steps.</a></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Once you have deactivated QODBC Online from one computer, you can switch to another or a new computer and activate the same CDKEY.</span></p>
<h3>&nbsp;</h3>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Activate QODBC Online&nbsp;on&nbsp;your new computer </span></span></h3>
<p><a href="https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2971" target="_blank">Click here for the detailed steps.</a></p>
<p>&nbsp;</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Import&nbsp;the QODBC Online connection key from your computer </span></span></h3>
<p><a href="https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2637/0/qodbc-online-how-to-use-qodbc-with-quickbooks-online-edition#:~:text=Import%20/%20Export%20connection%20key:,key%22%20button%20&amp;%20share%20key.&amp;text=Now%20connection%20key%20is%20exported,key%22%20button%20&amp;%20import%20key.&amp;text=Now%20the%20connection%20key%20is,Online%20using%20this%20connection%20key." target="_blank">Click here for the detailed steps.</a></p>
<h3>&nbsp;</h3>
<p>QODBC is licensed to each computer. When you purchase a single-user license, you are authorized to use the product on one computer only. If you need to run two computers, you need to purchase another copy. &nbsp;For contact information, click <a href="http://qodbc.com/contact.htm">here</a>.</p>
<p>&nbsp;</p>
<p><span style="color: #c0c0c0;"><span style="font-family: Arial,Helvetica,sans-serif;">Keywords</span></span><br /><span style="color: #c0c0c0;">How do I move the license from one server to another?</span></p>
<p><span style="color: #c0c0c0;">Swapping the QODBC driver to another machine</span></p>]]></content:encoded>
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<title><![CDATA[[QODBC-Desktop] QODBC with QRemote Client Driver Licensing Requirements (2025) - Web Server (IIS / Apache / PHP)]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3096]]></link>
<guid isPermaLink="false"><![CDATA[60792d855cd8a912a97711f91a1f155c]]></guid>
<pubDate><![CDATA[Fri, 30 May 2025 13:23:25 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QODBC-Desktop] QODBC with QRemote Client Driver Licensing Requirements (2025) - Web Server (IIS / Apache / PHP)&nbsp;
Also refer to:&nbsp;QODBC Licensing Information.
The types of licenses needed vary based on your requirements&nbsp;and your environmen...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">[QODBC-Desktop] QODBC with QRemote Client Driver Licensing Requirements (2025) - Web Server (IIS / Apache / PHP)</span><strong>&nbsp;</strong></h2>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Also refer to:&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2587/">QODBC Licensing Information</a>.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">The types of licenses needed vary based on your requirements&nbsp;and your environment setup.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Please refer to the detailed information on QODBC Licensing below.</span></p>
<p><strong>1) Web Server applications accessing QuickBooks remotely with client browsers:</strong></p>
<p>Machine A - QuickBooks, QODBC, QRemote Server, and QuickBooks company file<br />Machine B - QRemote Client, Web Server, and&nbsp;Web Browsers<br />Machine C, D, E &ndash;&nbsp;Web Browsers</p>
<p><br />License <br />Machine A &ndash; QODBC Server Edition License<br />Machine B &ndash; QRemote License <br />Machine C, D, E &ndash; No QODBC / QRemote License</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/3096/QRemote Server Edition - Web Server Diagram - With Clients - SB-QBCF.png" alt="" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>2) Web Server applications accessing QuickBooks remotely with client applications &ndash; QuickBooks company file on a different machine:</strong></span></p>
<p><span style="color: #ff0000;">Note: Accessing a QuickBooks company file from a different computer or shared drive can impact the performance of both QuickBooks and QODBC. Thus, we do not recommend such an environment setup. To achieve the best performance, it is advisable to run QODBC, the QuickBooks application, and the QuickBooks company file on the same computer.</span></p>
<p>Machine A - QuickBooks, QODBC, QRemote Server<br />Machine B - QRemote Client, Web Server, and&nbsp;Web Browsers<br />Machine C &ndash; QuickBooks company file<br />Machine D, E, F &ndash;&nbsp;Web Browsers</p>
<p><br />License <br />Machine A &ndash; QODBC Server Edition License<br />Machine B &ndash; QRemote License <br />Machine C &ndash; No QODBC / QRemote License<br />Machine D, E, F &ndash; No QODBC / QRemote License</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/3096/QRemote Server Edition - Web Server Diagram - With Clients.png" alt="" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;">Keywords: QRemote Configuration, QRemote License information,&nbsp;how does Citrix work diagram&nbsp;</span></span></p>]]></content:encoded>
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<title><![CDATA[[QODBC-Desktop] QODBC with QRemote Client Driver Licensing Requirements (2025) - SQL Server]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3094]]></link>
<guid isPermaLink="false"><![CDATA[512fc3c5227f637e41437c999a2d3169]]></guid>
<pubDate><![CDATA[Fri, 30 May 2025 12:03:05 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QODBC-Desktop] QODBC with QRemote Client Driver Licensing Requirements (2025) - SQL Server&nbsp;
Also refer to:&nbsp;QODBC Licensing Information
The types of licenses needed vary based on your requirements&nbsp;and your environment setup.
Please see t...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">[QODBC-Desktop] QODBC with QRemote Client Driver Licensing Requirements (2025) - SQL Server</span><strong>&nbsp;</strong></h2>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Also refer to:&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2587/">QODBC Licensing Information</a></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">The types of licenses needed vary based on your requirements&nbsp;and your environment setup.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Please see the following details for information on QODBC and QRemote licensing while using QuickBooks remotely.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>1) SQL Server or service-based applications accessing QuickBooks remotely:</strong></span></p>
<p>Machine A - QuickBooks, QODBC, QRemote Server, and QuickBooks company file<br />Machine B - QRemote Client, SQL Server, and SQL Server Management Studio</p>
<p>License <br />Machine A &ndash; QODBC Server Edition License<br />Machine B &ndash; QRemote License</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/3094/QRemote Server Edition - SQL Server Diagram - Without Client - SB-QBCF.png" alt="" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>2) SQL Server or service-based applications accessing QuickBooks remotely &ndash; QuickBooks company file on a different machine:</strong></span></p>
<p><span style="color: #ff0000;">Note: Accessing a QuickBooks company file from a different computer or shared drive can impact the performance of both QuickBooks and QODBC. Thus, we do not recommend such an environment setup. To achieve the best performance, it is advisable to run QODBC, the QuickBooks application, and the QuickBooks company file on the same computer.</span></p>
<p>Machine A - QuickBooks, QODBC, QRemote Server<br />Machine B - QRemote Client, SQL Server, and SQL Server Management Studio<br />Machine C &ndash; QuickBooks company file</p>
<p>License <br />Machine A &ndash; QODBC Server Edition License<br />Machine B &ndash; QRemote License <br />Machine C &ndash; No QODBC / QRemote License</p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/3094/QRemote Server Edition - SQL Server Diagram - Without Client.png" alt="" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>3) SQL Server or service-based applications accessing QuickBooks remotely with client applications:</strong></span></p>
<p>Machine A - QuickBooks, QODBC, QRemote Server, and QuickBooks company file<br />Machine B - QRemote Client, SQL Server, and SQL Server Management Studio<br />Machine C, D, E &ndash; SQL Server Management Studio</p>
<p><br />License <br />Machine A &ndash; QODBC Server Edition License<br />Machine B &ndash; QRemote License <br />Machine C, D, E &ndash; No QODBC / QRemote License</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/3094/QRemote Server Edition - SQL Server Diagram - With Clients - SB-QBCF.png" alt="" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>4) SQL Server or service-based applications accessing QuickBooks remotely with client applications &ndash; QuickBooks company file on a different machine:</strong></span></p>
<p><span style="color: #ff0000;">Note: Accessing a QuickBooks company file from a different computer or shared drive can impact the performance of both QuickBooks and QODBC. Thus, we do not recommend such an environment setup. To achieve the best performance, it is advisable to run QODBC, the QuickBooks application, and the QuickBooks company file on the same computer.</span></p>
<p>Machine A - QuickBooks, QODBC, QRemote Server<br />Machine B - QRemote Client, SQL Server, and SQL Server Management Studio<br />Machine C &ndash; QuickBooks company file<br />Machine D, E, F &ndash; SQL Server Management Studio</p>
<p><br />License <br />Machine A &ndash; QODBC Server Edition License<br />Machine B &ndash; QRemote License <br />Machine C &ndash; No QODBC / QRemote License<br />Machine D, E, F &ndash; No QODBC / QRemote License</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/3094/QRemote Server Edition - SQL Server Diagram - With Clients.png" alt="" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;">Keywords: QRemote Configuration, QRemote License information,&nbsp;how does Citrix work diagram&nbsp;</span></span></p>]]></content:encoded>
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<title><![CDATA[[QODBC ALL] - Troubleshooting - Unable to verify license / Subscription is inactive / License verification is required]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3089]]></link>
<guid isPermaLink="false"><![CDATA[ccd2e3eaa5c991ac880991328c8f1463]]></guid>
<pubDate><![CDATA[Mon, 14 Apr 2025 15:25:08 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QODBC ALL] - Troubleshooting - Unable to verify license / Subscription is inactive / License verification is required
Problem Description:
QODBC stopped working this morning, and I got a message that / License verification is required.&nbsp; I opened L...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">[QODBC ALL] - Troubleshooting - Unable to verify license / Subscription is inactive / License verification is required</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p>QODBC stopped working this morning, and I got a message that / License verification is required.&nbsp; I opened License Sync and hit the "Sync Now" button. It seems like something might be happening, but I get no message of any sort popping up, and QODBC still has the message that license sync needs to be run. How can I resolve this?</p>
<p>&nbsp;</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p>Where/How do I use License Sync to verify my QODBC license?</p>
<p>&nbsp;</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>&nbsp;</p>
<p><strong>Solution applicable to "QODBC for QuickBooks Desktop":</strong></p>
<div>&nbsp;</div>
<div>Please download the latest version of <strong>QODBC Desktop</strong> from the link below.</div>
<div>&nbsp;</div>
<div>Installer</div>
<div><a href="https://qodbc.com/qodbc-downloads/" target="_blank">https://qodbc.com/qodbc-downloads/</a></div>
<div>&nbsp;</div>
<div>NOTE: After installing this version, you may have to rebuild the optimizer file. The installer will reset the default QODBC and QRemote DSN.</div>
<div>&nbsp;</div>
<div>Please do not deactivate the current CDKEY.</div>
<div>&nbsp;</div>
<div>Download the QODBC Installer.</div>
<div>Close all the applications that use QODBC or QuickBooks.</div>
<div>Close / Exit QRemoteServer.</div>
<div>Uninstall the current version of QODBC.</div>
<div>Install the latest version of QODBC.</div>
<div>You can skip the CDKEY step during installation.</div>
<div>Restart Windows.</div>
<div>Go to the QODBC Setup Screen-&gt;" About" window to see if the version change has been applied.</div>
<div>&nbsp;</div>
<div>If you are using QODBC remotely (using QODBC on multiple machines), please install QODBC on those machines.</div>
<div>&nbsp;</div>
<div>After successfully installing the updated version of QODBC &amp; QRemote.</div>
<div>&nbsp;</div>
<div>Start QuickBooks and log in to the QuickBooks company file as the QuickBooks user "Admin".</div>
<div>&nbsp;</div>
<div>Connect&nbsp;using your application.&nbsp;</div>
<div>&nbsp;</div>
<div>(If you are using MS Access, please re-link your tables. How to Re-Link QuickBooks Data in MS Access - <a href="http://qodbc.com/links/2679">http://qodbc.com/links/2679</a>)</div>
<div>&nbsp;</div>
<div>
<div>Please test the reported issue &amp; share the outcome.</div>
<div>&nbsp;</div>
<div><strong>NOTE:</strong>&nbsp;After installing this version, you may have to rebuild the optimizer file. The installer will reset the default QODBC and QRemote DSN.</div>
<div>Please refer to the following link to rebuild the optimizer -&nbsp;How to remove the Optimizer file - <a href="http://qodbc.com/links/2519">http://qodbc.com/links/2519</a>&nbsp;&nbsp; &amp;&nbsp;How to rebuild the optimizer file - <a href="http://qodbc.com/links/2453">http://qodbc.com/links/2453</a></div>
<div>&nbsp;</div>
</div>
<div>&nbsp;</div>
<div>Also, refer to -&nbsp;Slow Performance / Cannot Get Full Records from QuickBooks / How to find missing data - <a href="http://qodbc.com/links/2461">http://qodbc.com/links/2461</a></div>
<div>&nbsp;</div>
<div>If you still face the issue, please <a href="https://support.flexquarters.com/esupport/index.php?/DefaultImported/Tickets/Submit" target="_blank">create&nbsp;a new support ticket </a>-&nbsp;<a href="https://support.flexquarters.com/esupport/index.php?/DefaultImported/Tickets/Submit">https://support.flexquarters.com/esupport/index.php?/DefaultImported/Tickets/Submit</a></div>
<div>&nbsp;</div>
<div>Attach the following information</div>
<div>1) Screenshot of QODBC Setup Screen -- &gt; About</div>
<div>2) Screenshot of the issue you're facing.</div>
<div>Share the Entire Log Files as an attachment in text format from</div>
<div>3) QODBC Setup Screen -- &gt; Messages -- &gt; Review QODBC Messages</div>
<div>4) QODBC Setup Screen -- &gt; Messages -- &gt; Review SDK Messages</div>
<div>Refer to How to take a screenshot: <a href="http://www.qodbc.com/links/screenshot.htm" target="_blank">www.qodbc.com/links/screenshot.htm</a></div>
<div>&nbsp;</div>
<div>License:&nbsp;
<div>&nbsp;</div>
<div>
<p data-start="184" data-end="365"><strong>Installing the new version will not require you to upgrade your existing QODBC license. You can continue using your current QODBC license without any changes.</strong></p>
<p data-start="367" data-end="551"><strong>Once the new version is installed, you can still access the same QuickBooks company file associated with your existing license.</strong></p>
<p data-start="367" data-end="551"><strong>Please note that a new license purchase is only necessary if you decide to upgrade QuickBooks to a newer version or year.</strong></p>
</div>
</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>Solution applicable to "QODBC for QuickBooks Online":</strong></div>
<div>&nbsp;</div>
<div>
<p>Please download the latest version of QODBC Online from the link below.</p>
<p>Installer</p>
<p><a href="https://qodbc.com/download-online-qodbc/">https://qodbc.com/download-online-qodbc/</a></p>
<p>Back up your connection key &ndash; Start &gt;&gt; All Programs &gt;&gt; QODBC Driver for QuickBooks Online &gt;&gt; General tab &gt;&gt; Click on the "Export Connection key" button. Save the connection key file.</p>
<p>Refer to the Knowledgebase article "Import / Export connection key" at <a href="https://qodbc.com/links/2658">https://qodbc.com/links/2658</a></p>
<p>Please do not deactivate the current CDKEY.</p>
<p>Download the QODBC Online Installer.</p>
<p>Close all the applications that use QODBC Online</p>
<p>Close / Exit QRemoteServer.</p>
<p>Uninstall the current version of QODBC Online.</p>
<p>Install the QODBC Online latest version.</p>
<p>Skip the CDKEY step during the installation</p>
<p>Restart Windows (if prompted)</p>
<p>Go to the QODBC Online Setup Screen-&gt; "About" window to see if the version change has been applied.</p>
<p>Close QODBC Online Setup Screen</p>
<p>After successfully installing the new version of QODBC Online and QRemote, please rebuild the Optimizer file and test the reported issue.</p>
<p>Please do share the outcome of the test.</p>
<p>If you cannot connect, you can restore your connection key. To restore your connection key &ndash; Start &gt;&gt; All Programs &gt;&gt; QODBC Driver for QuickBooks Online &gt;&gt; General tab &gt;&gt; click on the "Import Connection key" button.</p>
<p>Select the backed-up connection key file.</p>
<p>NOTE: After installing this version, you may have to rebuild the optimizer file.</p>
<p>If you are still facing the issue, please attach the files listed below when replying to the ticket.</p>
<ol>
<li>
<p>Screenshot of QODBC Online Setup Screen -- &gt; About</p>
</li>
<li>
<p>Screenshot of the issue you're facing.</p>
</li>
</ol>
<p>Share the Entire Log Files as an attachment in text format from</p>
<ol start="3">
<li>QODBC Online Setup Screen -- &gt; Messages -- &gt; Review QODBC Online Messages</li>
</ol>
<p>Refer to: How to take a screenshot: <a href="http://www.qodbc.com/links/screenshot.htm">www.qodbc.com/links/screenshot.htm</a></p>
<!-- notionvc: 4f85347d-2647-4b19-8b7c-469b7c9a2f7c --></div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>Solution applicable to "QODBC for QuickBooks POS":</strong></div>
<div>&nbsp;</div>
<div>
<p>Please download the latest version of QODBC POS using the link below.</p>
<p>Installer</p>
<p><a href="https://qodbc.com/download-pos/">https://qodbc.com/download-pos/</a></p>
<p>Download the QODBC POS Installer.</p>
<p>Close all the applications that use QODBC POS or QuickBooks</p>
<p>Close / Exit QRemoteServer</p>
<p>Uninstall your current QODBC POS.</p>
<p>Install the QODBC POS latest version.</p>
<p>Skip the CDKEY step during installation.</p>
<p>Restart Windows</p>
<p>Go to the QODBC POS Setup Screen-&gt; "About" window to see if the version change has been applied.</p>
<p>After successfully installing the new version of QODBC POS and QRemote, please test the reported issue and share the outcome.</p>
<p>If you are still facing the issue, please attach the files listed below when replying to the ticket.</p>
<ol>
<li>
<p>Screenshot of QODBC POS Setup Screen -- &gt; About</p>
</li>
<li>
<p>Screenshot of the issue you're facing.</p>
</li>
</ol>
<p>Share the Entire Log Files as an attachment in text format from</p>
<ol start="3">
<li>
<p>QODBC POS Setup Screen -- &gt; Messages -- &gt; Review QODBC Messages</p>
</li>
<li>
<p>QODBC POS Setup Screen -- &gt; Messages -- &gt; Review SDK Messages</p>
</li>
</ol>
<p>Refer to: How to take a screenshot: <a href="http://www.qodbc.com/links/screenshot.htm">www.qodbc.com/links/screenshot.htm</a></p>
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<div>&nbsp;</div>]]></content:encoded>
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<title><![CDATA[[QODBC-Desktop] Troubleshooting - How to cancel the subscription of QODBC Driver for QuickBooks Desktop]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3082]]></link>
<guid isPermaLink="false"><![CDATA[f14bc21be7eaeed046fed206a492e652]]></guid>
<pubDate><![CDATA[Wed, 07 Aug 2024 10:49:11 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[ Troubleshooting - How to cancel the subscription of the QODBC Driver for QuickBooks&nbsp;Desktop
Problem Description:
I want to cancel my&nbsp;QODBC Driver for QuickBooks Desktop monthly subscription. How do I cancel the subscription to the QODBC Drive...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;"> Troubleshooting - How to cancel the subscription of the QODBC Driver for QuickBooks&nbsp;Desktop</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I want to cancel my&nbsp;QODBC Driver for QuickBooks Desktop monthly subscription. <br /><br />How do I cancel the subscription to the QODBC Driver for QuickBooks Desktop?</span></p>
<p>&nbsp;</p>
<p>I received an email saying a subscription was going to be renewed. I need to cancel this subscription.</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Latest Method:</span></span></p>
<p>&nbsp;</p>
<p>Please visit the following link:&nbsp;<a href="https://flexquarters.onfastspring.com/account">https://flexquarters.onfastspring.com/account</a>.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-input-email-to-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>Input the email address associated with your license.</p>
<p>Check your email inbox, and you should receive an email with the subject:</p>
<p>&lt;Your Fullname&gt;, here is a link to manage your orders</p>
<p>From:&nbsp;FastSpring Checkout &lt;mailer@fastspring.com&gt;</p>
<p>&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Click the link received to manage your account.</p>
<p>The link (URL) should look like&nbsp;https://flexquarters.onfastspring.com/account/somerandomtext.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/screencapture-flexquarters-onfastspring-account.png" alt="" border="0" /></p>
<p>&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-manage-account-cancel.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Latest Method:</span></span></p>
<p>You can manage the subscription of the QODBC Driver for QuickBooks Desktop using the link you received in your renewal email. <br /><br />On your monthly&nbsp;<span class="il">subscription</span>&nbsp;renewal receipt, you will see the following, as in this example:<br /><br />Order ID: FLE1XXXXX-1XXX-6XXXXB<br />1 QODBC Desktop Driver for QuickBooks Desktop USA<br /><a href="https://sites.fastspring.com/flexquarters/order/s/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://sites.fastspring.com/flexquarters/order/s/">https://sites.<span class="il">fastspring</span>.com/<wbr />flexquarters/order/s/</a>&nbsp;(your order number). Click on this link on YOUR receipt, and you can cancel the&nbsp;<span class="il">subscription</span>.</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br />Example<br />https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111<br /><br />Please visit that link &amp; click on <strong>Cancel Subscription</strong> to cancel your QODBC Desktop subscription:<br /><br /> <img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/CancelSub/step1.png" alt="" border="0" /></span></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>Tags: QuickBooks Desktop, QBD, Desktop Subscription QODBC Desktop, Cancel subscription,&nbsp;Manage my Account</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;</span></p>]]></content:encoded>
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<title><![CDATA[[QODBC-POS] How to activate QODBC POS]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3077]]></link>
<guid isPermaLink="false"><![CDATA[663fd3c5144fd10bd5ca6611a9a5b92d]]></guid>
<pubDate><![CDATA[Thu, 31 Aug 2023 10:16:23 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[How to activate QODBC&nbsp;POS
&nbsp;
&nbsp;]]></description>
<content:encoded><![CDATA[<h2>How to activate QODBC&nbsp;POS</h2>
<p>&nbsp;</p>
<p>&nbsp;</p>]]></content:encoded>
</item>
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<title><![CDATA[[QODBC-Desktop] - Do I really need to purchase QuickBooks to develop a one off application for a client?]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3062]]></link>
<guid isPermaLink="false"><![CDATA[1aa057313c28fa4a40c5bc084b11d276]]></guid>
<pubDate><![CDATA[Mon, 21 Nov 2022 10:03:24 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QODBC-Desktop] - Do I really need to purchase QuickBooks to develop a one-off application for a client?
Problem Description:
I need to develop a one-off application for a client.
I have their QuickBooks Desktop company file. Can I develop on that data...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">[QODBC-Desktop] - Do I really need to purchase QuickBooks to develop a one-off application for a client?</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p>I need to develop a one-off application for a client.</p>
<p>I have their QuickBooks Desktop company file. Can I develop on that data without having QuickBooks installed on my development machine?</p>
<p>If I need to purchase QuickBooks, I will buy the latest version. Will my client's 2022 company file work with that version, or will they have to upgrade as well?</p>
<p>Kind Regards</p>
<p align="center">&nbsp;</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>This</p>
<p>Accounting software is unlike other software in that governments worldwide make changes all the time in relation to taxes and how people are employed and paid. A QuickBooks 2022 format company file will be converted by QuickBooks&nbsp;2023 to the new format when it's opened, and there's no backward converter.</p>
<p>If you are going to use that company file for development only and you will not be sending it back to your client/customer, then they need not have to upgrade either QuickBooks to 2023.</p>
<p>Also, in my experience, there's no such thing as a one-off application. Sooner or later, you're going to have to fix, modify, change, or enhance your application because of a new business requirement. Ongoing work requires the developer to have their own QODBC license. QODBC is licensed to each computer on which it is used.</p>
<p>As far as what you can do when the 30-day evaluation runs out, well, you can still use a QuickBooks Sample Company file even with an expired evaluation. You can't use a real company file. After 30-Days, you can either purchase a QODBC license or use a QuickBooks sample company file.</p>
<p>QODBC Desktop can be used with the QuickBooks Sample company, and no QODBC license is required.</p>
<p>&nbsp;</p>]]></content:encoded>
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<title><![CDATA[[QScheduler] QScheduler Limited Use Software License &amp; QScheduler Limited Warranties and Limitation Of Liability]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3046]]></link>
<guid isPermaLink="false"><![CDATA[975e6107778ce7a40b9878bfb96a16a7]]></guid>
<pubDate><![CDATA[Fri, 19 Mar 2021 08:26:34 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[[QScheduler] QScheduler Limited Use Software License &amp; QScheduler Limited Warranties and Limitation Of Liability]]></description>
<content:encoded><![CDATA[<p>[QScheduler] QScheduler Limited Use Software License &amp; QScheduler Limited Warranties and Limitation Of Liability</p>]]></content:encoded>
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<title><![CDATA[[QODBC-POS] How to manually synchronize QODBC POS license ]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3041]]></link>
<guid isPermaLink="false"><![CDATA[9922f5774d88b203c4ec0fdd26616899]]></guid>
<pubDate><![CDATA[Mon, 05 Oct 2020 11:58:16 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[How to manually synchronize (Manual Sync) the QODBC POS license
&nbsp; &nbsp; &nbsp;Manual License synchronization (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated activation fails.
Click on ...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial, Helvetica, sans-serif;">How to manually synchronize (Manual Sync) the QODBC POS license</span></h2>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp; &nbsp;Manual License synchronization (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated activation fails.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Click on <strong>Start</strong> -&gt; <strong>All Programs</strong> -&gt; locate the <strong>QODBC Driver for use with the QuickBooks POS&nbsp;</strong>program group on your desktop. Click on the <strong>Configure QODBC POS Data Source</strong>&nbsp;icon to launch the setup program. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="https://support.flexquarters.com/esupport/newimages/QRemotePOS/step5.png" alt="https://support.flexquarters.com/esupport/newimages/QRemotePOS/step5.png" /></span></p>
<p>&nbsp;</p>
<div>
<div><span style="white-space: pre;">&nbsp;</span>Go To "<strong>System DSN</strong>" <span id="6159342e-b8a0-46e8-a47e-9f9c31224c0d" class="GINGER_SOFTWARE_mark"><span id="c526d8d4-4ae6-4691-91e6-257c2b51b81e" class="GINGER_SOFTWARE_mark"><span id="dae5cc7f-14ae-44fb-acee-bfefb16ce312" class="GINGER_SOFTWARE_mark">Tab &gt;&gt; select</span></span></span> "<strong>QuickBooks POS Data</strong>" &gt;&gt; click "<strong>Configure</strong>"&gt;&gt;</div>
<div>&nbsp;</div>
<div>Alternate:</div>
<div>For 32-bit OS:<br />C:\windows\System32\odbcad32.exe<br /><br />For 64-bit OS:<br />C:\windows\sysWOW64\odbcad32.exe</div>
<div><br />(open only ONE "odbcad32.exe" at a time)</div>
<div>&nbsp;</div>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="https://support.flexquarters.com/esupport/newimages/QRemotePOS/step6.png" alt="https://support.flexquarters.com/esupport/newimages/QRemotePOS/step6.png" /></span></p>
</div>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Select the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Activate/Deactivate</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;"> tab page in the QODBC Setup screen and click on the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">License Sync</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">&nbsp;button.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3041/SetupScreen.png" alt="http://support.flexquarters.com/esupport/newimages/3041/SetupScreen.png" /></span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3041/Manual License Sync 00.png" alt="http://support.flexquarters.com/esupport/newimages/3041/Manual License Sync 00.png" /></span></p>
<p>Copy the information from your computer screen. Click on the <strong>hyperlink</strong> or the&nbsp;<strong>Copy</strong> button.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport//newimages/3041/Manual License Sync 03.png" alt="http://support.flexquarters.com/esupport/newimages/3041/Manual License Sync 03.png" /></span></p>
<p>&nbsp; &nbsp; &nbsp;</p>
<p>&nbsp;</p>
<p>Visit the URL:&nbsp;<a href="http://www.qodbc.com/QODBCPOSManualLicenseSync.html" target="_blank">http://www.qodbc.com/QODBCPOSManualLicenseSync.html</a></p>
<p>Enter the Serial Number, Request Code, and Software ID.</p>
<p>Click on the&nbsp;<strong>Process</strong> to generate a code to verify your&nbsp;QODBC POS license.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3041/Manual License Sync 01.png" alt="http://support.flexquarters.com/esupport/newimages/3041/Manual License Sync 01.png" /></span></p>
<p>If you have correctly entered your Serial Number, Request Code, and Software ID, your activation will now be processed.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3041/Manual License Sync 02.png" alt="http://support.flexquarters.com/esupport/newimages/3041/Manual License Sync 02.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp;&nbsp;</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp;On the computer with QODBC Online installed, copy and enter your&nbsp;Verification No.&nbsp;And the Activation Code from the above image, and click on the <strong>Sync Now</strong>&nbsp;button when done.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3041/Manual License Sync 04.png" alt="http://support.flexquarters.com/esupport/newimages/3041/Manual License Sync 04.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Click <strong>OK</strong> to continue. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3041/Manual License Sync 05.png" alt="http://support.flexquarters.com/esupport/newimages/3041/Manual License Sync 05.png" /></span></p>
<h3>&nbsp;</h3>
<p>Tags:&nbsp;QuickBooks Desktop,&nbsp; QODBC Desktop License check, License Health check, License Sync, License Verification</p>]]></content:encoded>
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<title><![CDATA[[QODBC-Desktop] How to manually synchronize QODBC Desktop license ]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3040]]></link>
<guid isPermaLink="false"><![CDATA[9023effe3c16b0477df9b93e26d57e2c]]></guid>
<pubDate><![CDATA[Mon, 05 Oct 2020 11:29:50 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[How to manually synchronize (Manual Sync) QODBC Desktop license
Manual License synchronization (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated activation fails.
&nbsp;
Note: Please ensure y...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial, Helvetica, sans-serif;">How to manually synchronize (Manual Sync) QODBC Desktop license</span></h2>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Manual License synchronization (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated activation fails.</span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Note: <strong>Please ensure you are using the latest build of the QODBC Driver before performing license sync.</strong></span></p>
<p>Please download the latest version of QODBC Desktop from the link below.</p>
<p>Installer <a href="https://qodbc.com/qodbc-downloads/" target="_blank">https://qodbc.com/qodbc-downloads/</a></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Click on <strong>Start</strong> -&gt; <strong>All Programs</strong> -&gt; locate the <strong>QODBC Driver for use with the QuickBooks </strong>program group on your desktop. Click on the <strong>Configure QODBC Data Source</strong>&nbsp;icon to launch the setup program. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="https://support.flexquarters.com/esupport/newimages/Activate/step1.png" alt="https://support.flexquarters.com/esupport/newimages/Activate/step1.png" /></span></p>
<p>&nbsp;</p>
<div>
<div><span style="white-space: pre;">&nbsp;</span>Go To "<strong>System DSN</strong>" <span id="6159342e-b8a0-46e8-a47e-9f9c31224c0d" class="GINGER_SOFTWARE_mark"><span id="c526d8d4-4ae6-4691-91e6-257c2b51b81e" class="GINGER_SOFTWARE_mark"><span id="dae5cc7f-14ae-44fb-acee-bfefb16ce312" class="GINGER_SOFTWARE_mark">Tab &gt;&gt; select</span></span></span> "<strong>QuickBooks Data</strong>" &gt;&gt; click "<strong>Configure</strong>"&gt;&gt;</div>
<div>&nbsp;</div>
<div>Alternate:</div>
<div>For 32-bit OS:<br />C:\windows\System32\odbcad32.exe<br /><br />For 64-bit OS:<br />C:\windows\sysWOW64\odbcad32.exe</div>
<div><br />(open only ONE "odbcad32.exe" at a time)</div>
<div>&nbsp;</div>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="https://support.flexquarters.com/esupport/newimages/Activate/step2.png" alt="https://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
</div>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Select the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Activate/Deactivate</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;"> tab page in the QODBC Setup screen and click the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">License Sync</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">&nbsp;button.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3040/SetupScreen.png" alt="http://support.flexquarters.com/esupport/newimages/3040/SetupScreen.png" /></span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3040/Manual License Sync 00.png" alt="http://support.flexquarters.com/esupport/newimages/3040/Manual License Sync 00.png" /></span></p>
<p>Copy the information from your computer screen. Click on the <strong>hyperlink</strong> or the&nbsp;<strong>Copy</strong> button.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport//newimages/3040/Manual License Sync 03.png" alt="http://support.flexquarters.com/esupport/newimages/3040/Manual License Sync 03.png" /></span></p>
<p>&nbsp; &nbsp; &nbsp;</p>
<p>&nbsp;</p>
<p>Visit the URL:&nbsp;<a href="http://www.qodbc.com/QODBCDesktopManualLicenseSync.html" target="_blank">http://www.qodbc.com/QODBCDesktopManualLicenseSync.html</a></p>
<p>Enter the Serial Number, Request Code, and Software ID.</p>
<p>Click on the&nbsp;<strong>Process</strong> to generate a code to verify your QODBC Desktop license.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3040/Manual License Sync 01.png" alt="http://support.flexquarters.com/esupport/newimages/3040/Manual License Sync 01.png" /></span></p>
<p>If you have correctly entered your Serial Number, Request Code, and Software ID, your activation will now be processed.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3040/Manual License Sync 02.png" alt="http://support.flexquarters.com/esupport/newimages/3040/Manual License Sync 02.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp;&nbsp;</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp;On the computer with QODBC Online installed, copy and enter your&nbsp;Verification No.&nbsp;And the Activation Code from the above image, and click on the <strong>Sync Now</strong>&nbsp;button when done.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3040/Manual License Sync 04.png" alt="http://support.flexquarters.com/esupport/newimages/3040/Manual License Sync 04.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Click <strong>OK</strong> to continue. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3040/Manual License Sync 05.png" alt="http://support.flexquarters.com/esupport/newimages/3040/Manual License Sync 05.png" /></span></p>
<h3>&nbsp;</h3>
<p>Tags: QuickBooks Desktop,&nbsp; QODBC Desktop License check, License Health check, License Sync, License Verification</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[[QODBC-Online] How to manually synchronize QODBC Online license ]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3039]]></link>
<guid isPermaLink="false"><![CDATA[f0204e1d3ee3e4b05de4e2ddbd39e076]]></guid>
<pubDate><![CDATA[Mon, 28 Sep 2020 11:16:48 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[How to manually synchronize (Manual Sync) the QODBC Online license
Manual License synchronizes (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated license sync fails.
&nbsp;
&nbsp;
Note:&nbsp;...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial, Helvetica, sans-serif;">How to manually synchronize (Manual Sync) the QODBC Online license</span></h2>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Manual License synchronizes (Manual License Sync) can be used for computers that do not have direct Internet access or where the automated license sync fails.</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Note:&nbsp;<strong>Please ensure you are using the latest build of the QODBC Driver before performing license sync.</strong></p>
<p>Please download the latest version of QODBC Online from the link below.</p>
<p>&nbsp;</p>
<p>Installer</p>
<p>&nbsp;</p>
<p><a href="https://qodbc.com/download-online-qodbc/">https://qodbc.com/download-online-qodbc/</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Click on <strong>Start</strong> -&gt; <strong>All Programs</strong> -&gt; locate the <strong>QODBC Driver for QuickBooks Online</strong> program group on your desktop. Click on the <strong>Configure QODBC Online Data Source</strong>&nbsp;icon to launch the setup program. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/ActivateOL/step1.png" alt="http://support.flexquarters.com/esupport/newimages/ActivateQODBC/Activate.png" /></span></p>
<p>&nbsp;</p>
<p><span style="white-space: pre;">&nbsp; &nbsp;<br /></span></p>
<div>
<div><span style="white-space: pre;">&nbsp;</span>Go To "<strong>System DSN</strong>" <span id="6159342e-b8a0-46e8-a47e-9f9c31224c0d" class="GINGER_SOFTWARE_mark"><span id="c526d8d4-4ae6-4691-91e6-257c2b51b81e" class="GINGER_SOFTWARE_mark"><span id="dae5cc7f-14ae-44fb-acee-bfefb16ce312" class="GINGER_SOFTWARE_mark">Tab &gt;&gt; select</span></span></span> "<strong>QuickBooks Online Data</strong>" &gt;&gt; click "<strong>Configure</strong>"&gt;&gt;</div>
<div>&nbsp;</div>
<div>Alternate:</div>
<div>For 32-bit OS:<br />C:\windows\System32\odbcad32.exe<br /><br />For 64-bit OS:<br />C:\windows\sysWOW64\odbcad32.exe</div>
<div><br />(open only ONE "odbcad32.exe" at a time)</div>
<div>&nbsp;</div>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/ActivateOL/step2.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
</div>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">&nbsp; &nbsp; &nbsp;Select the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Activate/Deactivate</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;"> tab page in the QODBC Online Setup screen and click on the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">License Sync</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">&nbsp;button.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3039/SetupScreen.png" alt="http://support.flexquarters.com/esupport/newimages/3039/SetupScreen.png" /></span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3039/Manual License Sync 00.png" alt="http://support.flexquarters.com/esupport/newimages/3039/Manual License Sync 00.png" /></span></p>
<p>Copy the information from your computer screen. Click on the <strong>hyperlink</strong> or the&nbsp;<strong>Copy</strong> button.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport//newimages/3039/Manual License Sync 03.png" alt="http://support.flexquarters.com/esupport/newimages/3039/Manual License Sync 03.png" /></span></p>
<p>&nbsp; &nbsp; &nbsp;</p>
<p>Visit the URL:&nbsp;<a href="http://www.qodbc.com/QODBCOnlineManualLicenseSync.html" target="_blank">http://www.qodbc.com/QODBCOnlineManualLicenseSync.html</a></p>
<p>Enter the Serial Number, Request Code, and Software ID.</p>
<p>Click on the&nbsp;<strong>Process</strong> to generate a code to validate your QODBC Online&nbsp;license.</p>
<p>&nbsp;</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3039/Manual License Sync 01.png" alt="http://support.flexquarters.com/esupport/newimages/3039/Manual License Sync 01.png" /></span></p>
<p>If you have correctly entered your Serial Number, Request Code, and Software ID, your license verification will now be processed.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3039/Manual License Sync 02.png" alt="http://support.flexquarters.com/esupport/newimages/3039/Manual License Sync 02.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp;&nbsp;</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp;On the computer with QODBC Online installed, copy and enter your&nbsp;Verification No.&nbsp;And the Activation Code from the above image, and click on the <strong>Sync Now</strong>&nbsp;button when done.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3039/Manual License Sync 04.png" alt="http://support.flexquarters.com/esupport/newimages/3039/Manual License Sync 04.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Click <strong>OK</strong> to continue. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/3039/Manual License Sync 05.png" alt="http://support.flexquarters.com/esupport/newimages/3039/Manual License Sync 05.png" /></span></p>
<h3>&nbsp;</h3>
<p>Tags: QuickBooks Online, QBO, QODBC Online, License check, License Health check, License Sync, License Verification</p>]]></content:encoded>
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<title><![CDATA[[QODBC-Online] How to deactivate QODBC Online]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3034]]></link>
<guid isPermaLink="false"><![CDATA[7b66e8931c93da8c88a0a8b6dec62f9e]]></guid>
<pubDate><![CDATA[Thu, 30 Apr 2020 13:16:36 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[How to deactivate QODBC Online 
Deactivate QODBC Online from your computer 
 You can deactivate the QODBC Online license from:
Start &gt;&gt; All Programs &gt;&gt; QODBC Driver for QuickBooks Online&gt;&gt; Configure QODBC Data Source
&nbsp;
Go To "S...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">How to deactivate QODBC Online </span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Deactivate QODBC Online from your computer </span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> You can deactivate the QODBC Online license from:</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Start &gt;&gt; All Programs &gt;&gt; QODBC Driver for QuickBooks Online&gt;&gt; Configure QODBC Data Source</span></p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/ConfigureOnlineDataSource.png" alt="" /></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Go To "System DSN" Tab&gt;&gt; Select "QuickBooks Online Data"&gt;&gt; click "Configure"</span></p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/ODBCDataSourceWindow.png" alt="" /></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Switch to the Activate/Deactivate tab &gt;&gt; click "Deactivate."</span></p>
<p>&nbsp;</p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/ActivateDeactivatetab.png" alt="" /></p>
<p>&nbsp;&nbsp;&nbsp;&nbsp; <span style="font-family: Arial,Helvetica,sans-serif;">Enter your 16-digit CD Key (with the dashes) and click on the <strong>Deactivate</strong> button. </span></p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/DeactivateCDKEY.png" alt="" /></p>
<h3><span style="color: #0066cc; font-family: Arial,Helvetica,sans-serif;">Manual Deactivation</span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> <strong>Note:</strong> Manual Deactivation can be used for computers that do not have direct Internet access or where the automated deactivation fails.</span></p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/ManualDeactivate.png" alt="" /></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Copy the information from your computer screen (not the example shown here) into the image directly below and click on <strong>Process</strong> to generate a code to deactivate QODBC Online. Click on the <strong>Copy Information to the Clipboard</strong> button to save your CD Key. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you have correctly entered your CD Key, Request Code, and Software ID, your deactivation will now be processed. Click on the <strong>Manual</strong> button on the computer that has QODBC Online installed and copy and enter your Serial Number, Name, Request Code, and Deactivation Code from the above image, and click on the <strong>Deactivate</strong> button when done. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp; If you have entered the information incorrectly, you will receive a "<span style="color: #ff0000;">CD Key not found</span>" message.</span></p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/ManualDeactivatewithoutName.png" alt="" /></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Clicking on the <strong>Deactivate</strong> button will generate a verification number.</span></p>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/3034/Deactivate2tab.png" alt="" /></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Copy the information from your computer screen (not the example shown here) into the image directly below and click on <strong>Process</strong> to confirm your deactivation of QODBC Online.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Once you process your verification number, your copy of QODBC Online will then be successfully deactivated on your computer so that you can transfer the license to your new computer! See: <a href="https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2971/97/qodbc-online-how-to-activate-qodbc-online" target="new">How to activate QODBC Online</a>&nbsp;to activate the license on your new computer.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Click <strong>Cancel</strong> to exit the QODBC Online Setup screen.<br /> <br />Note: Using the latest version of QODBC, credit for deactivation CDKEY is received instantly. In some cases, deactivation may take between 24 and 48 hours, depending on your region and license pack.</span></p>]]></content:encoded>
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<title><![CDATA[[QODBC-Online] - How do I update an expired credit card information on your system?]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/3022]]></link>
<guid isPermaLink="false"><![CDATA[c8862fc1a32725712838863fb1a260b9]]></guid>
<pubDate><![CDATA[Wed, 12 Dec 2018 14:11:26 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[ Troubleshooting - How do I update expired credit card information on your system?
Problem Description:
I am using QODBC Online &amp; QXL Online, and I am using my credit card for payment.
How do I update expired credit card details on your system? My ...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;"> Troubleshooting - How do I update expired credit card information on your system?</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p>I am using QODBC Online &amp; QXL Online, and I am using my credit card for payment.</p>
<p>How do I update expired credit card details on your system? My card expired, and I need to enter a new one, but I do not see any web pages that allow me to do this.</p>
<p align="center">&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>QODBC Online Subscription customers are given a unique URL in their Order Notification&nbsp;that will take them to a secure page where&nbsp;they can update&nbsp;their payment method or cancel&nbsp;their subscription.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Latest Method:</span></span></p>
<p>&nbsp;</p>
<p>Please visit the following link:&nbsp;<a href="https://flexquarters.onfastspring.com/account">https://flexquarters.onfastspring.com/account</a>.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-input-email-to-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>Input the email address associated with your license.</p>
<p>Check your email inbox, and you should receive an email with the subject:</p>
<p>&lt;Your Fullname&gt;, here is a link to manage your orders</p>
<p>From:&nbsp;FastSpring Checkout &lt;mailer@fastspring.com&gt;</p>
<p>&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Click the link received to manage your account.</p>
<p>The link (URL) should look like&nbsp;https://flexquarters.onfastspring.com/account/somerandomtext.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/screencapture-flexquarters-onfastspring-account.png" alt="" border="0" /></p>
<p>&nbsp;</p>
<p>Click on&nbsp;<strong>Edit Subscription</strong>&nbsp;to modify the payment method for your QODBC Online subscription:</p>
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://support.flexquarters.com/esupport/newimages/subscriptionpaymentmethod/2018-12-12 19_48_29-FLEXquarters QODBC Store.png" alt="" /></p>
<p>&nbsp;</p>
<p>Click "Update Payment Method" and click "Next."</p>
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://support.flexquarters.com/esupport/newimages/subscriptionpaymentmethod/2018-12-12 19_49_01-FLEXquarters QODBC Store.png" alt="" /></p>
<p>Input the new Payment Method and click "Update Payment Method."</p>
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://support.flexquarters.com/esupport/newimages/subscriptionpaymentmethod/2018-12-12%2019_49_17-FLEXquarters%20QODBC%20Store.png" alt="" /></p>
<h3>&nbsp;</h3>
<p>Tags: QuickBooks Online, QBO,&nbsp;QODBC Online, QXL Online,&nbsp;online subscription, Credit Card</p>
<p>&nbsp;</p>]]></content:encoded>
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<title><![CDATA[[QODBC-ALL] Function/Purpose/Features included in QODBC Server Edition vs. Desktop Edition R/W]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2823]]></link>
<guid isPermaLink="false"><![CDATA[46f76a4bda9a9579eab38a8f6eabcda1]]></guid>
<pubDate><![CDATA[Fri, 26 Aug 2016 09:15:45 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[There is no performance difference between the QODBC Server Edition license and the QODBC Read/Write license.
There is no difference in the commands, queries, data, or schema&nbsp;between the QODBC Server Edition license and the QODBC Read/Write license....]]></description>
<content:encoded><![CDATA[<p>There is no performance difference between the QODBC Server Edition license and the QODBC Read/Write license.</p>
<p>There is no difference in the commands, queries, data, or schema&nbsp;between the QODBC Server Edition license and the QODBC Read/Write license.</p>
<p>QODBC is a client-side driver that typically resides on the workstations/client machine(s).<br /><br />QODBC Server edition license is required when you have any service-based application like SQL Server, Web Server, and Windows Service connecting to QODBC or installing QODBC on a Terminal Service/Remote Desktop Service enabled machine.<br /><br />QODBC license depends on the application you want to use. When the machine uses services like a web server, PHP, MS SQL Server, Windows task scheduler, and connecting to QRemote/QODBC needs a server license. <br /><br />So, if you are using any service-based application, you need QODBC Server Edition.<br /><br />If you want to use a desktop-based application like MS Access or MS Excel and access read-only, you need a QODBC Read Only license.<br /><br />If you want to use a desktop-based application like MS Access or MS Excel and you want read-write access, then you need a QODBC Read-Write license.<br /><br />QODBC licensing is machine-wise. QODBC licensing is machine-wise. You need to buy a license QODBC/QRemote for each workstation you want to use the QODBC/QRemote driver(s). If you have a QODBC Server Edition license activated on your Server, your workstations, if using QODBC/QRemote driver(s) directly, will still need a QODBC License.<br /><br /></p>
<p>Also, refer to the following: <br /><a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2587">QODBC Licensing Information</a><br /> <a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2568">QODBC with QRemote Licensing Information</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>]]></content:encoded>
</item>
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<title><![CDATA[[QODBC-ALL] Troubleshooting - CDKEY has an invalid checksum]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2812]]></link>
<guid isPermaLink="false"><![CDATA[f3b7e5d3eb074cde5b76e26bc0fb5776]]></guid>
<pubDate><![CDATA[Tue, 09 Aug 2016 14:32:23 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[ Troubleshooting - CDKEY&nbsp;has an invalid checksum
Problem Description:
I just purchased a QODBC 2024 license.
I have everything set up, but I can't activate the CDKEY.
"CDKEY&nbsp;has an invalid checksum."  
Solution:
QODBC 2024 CDKEY/license ca...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;"> Troubleshooting - CDKEY&nbsp;has an invalid checksum</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I just purchased a QODBC 2024 license.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I have everything set up, but I can't activate the CDKEY.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">"CDKEY&nbsp;has an invalid checksum." <br /><br /> <img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/2812/2023-10-18 15_01_12.png" alt="" border="0" /><br /><br /><br /></span></p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>QODBC 2024 CDKEY/license can only be activated on QODBC Desktop driver version 24.</p>
<p>QODBC 2023 and below CDKEY/license can be activated on QODBC Desktop driver version 24 and below.</p>
<p>Please download the latest version of QODBC Driver for QuickBooks -&nbsp;<a href="https://qodbc.com/qodbc-downloads/" target="_blank">https://qodbc.com/qodbc-downloads/</a></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br /><br /><br /> </span></p>
<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">CD Key has an invalid checksum (other than QODBC 2024 CDKEY/license)</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I am moving to a new server. <br /><br />I have everything set up, but I can't get the license to transfer. On the old machine, when I go to the 'deactivate' using my CD key, I get:<br /><br />"CD Key has an invalid Checksum." <br /><br /> <img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/Checksum/step1.png" alt="" border="0" /><br /><br />Please help me to resolve this error.</span></p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">You will get the error "CD Key had invalid Checksum" when you try activating the wrong product's CD KEY.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">QODBC Desktop license can only be activated on a QODBC Driver for QuickBooks Desktop.&nbsp;</span></p>
<p>How to activate QODBC Desktop</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><a href="http://qodbc.com/links/1957">http://qodbc.com/links/1957</a></span></p>
<p>&nbsp;</p>
<p>QODBC Online license can only&nbsp;be activated on a QODBC Driver for QuickBooks Online.</p>
<p>&nbsp;</p>
<p>How to activate QODBC&nbsp;Online</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><a href="http://qodbc.com/links/2971">http://qodbc.com/links/2971</a></span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">QODBC POS license can only&nbsp;be activated on a QODBC driver for QuickBooks Point of Sale.</span></p>
<p>How to activate QODBC&nbsp;POS</p>
<p><a href="http://qodbc.com/links/3077"><span style="font-family: Arial, Helvetica, sans-serif;">http://qodbc.com/links/3077</span></a></p>
<p>&nbsp;</p>
<p>Please ensure you have purchased the correct QODBC product and activated it on the correct driver.</p>]]></content:encoded>
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<item>
<title><![CDATA[[QODBC-Online] Troubleshooting - How to cancel the subscription of QODBC Driver for QuickBooks Online]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2787]]></link>
<guid isPermaLink="false"><![CDATA[2e0bff759d057e28460eaa5b2cb118e5]]></guid>
<pubDate><![CDATA[Tue, 28 Jun 2016 09:27:32 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[ Troubleshooting - How to cancel the subscription of the QODBC Driver for QuickBooks Online
Problem Description:
I want to cancel my&nbsp;QODBC Driver for QuickBooks Online monthly subscription. How to cancel the subscription of the QODBC Driver for Qui...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;"> Troubleshooting - How to cancel the subscription of the QODBC Driver for QuickBooks Online</span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Problem Description:</span></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I want to cancel my&nbsp;QODBC Driver for QuickBooks Online monthly subscription. <br /><br />How to cancel the subscription of the QODBC Driver for QuickBooks Online?</span></p>
<p>&nbsp;I received an email saying a subscription was going to be renewed. I need to cancel this subscription.</p>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Solution:</span></span></h3>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Latest Method:</span></span></p>
<p>&nbsp;</p>
<p>Please visit the following link:&nbsp;<a href="https://flexquarters.onfastspring.com/account">https://flexquarters.onfastspring.com/account</a>.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-input-email-to-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>Input the email address associated with your license.</p>
<p>Check your email inbox, and you should receive an email with the subject:</p>
<p>&lt;Your Fullname&gt;, here is a link to manage your orders</p>
<p>From:&nbsp;FastSpring Checkout &lt;mailer@fastspring.com&gt;</p>
<p>&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-manage-account.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Click the link received to manage your account.</p>
<p>The link (URL) should look like&nbsp;https://flexquarters.onfastspring.com/account/somerandomtext.</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/screencapture-flexquarters-onfastspring-account.png" alt="" border="0" /></p>
<p>&nbsp;</p>
<p><br /><img src="//support.flexquarters.com/esupport/newimages/2787/fastspring-manage-account-cancel.png" alt="" border="0" /></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Latest Method:</span></span></p>
<p>You can manage the subscription of the QODBC Driver for QuickBooks Online using the link you received in your renewal email. <br /><br />On your monthly&nbsp;<span class="il">subscription</span>&nbsp;renewal receipt, you will see the following, as in this example:<br /><br />Order ID: FLE1XXXXX-1XXX-6XXXXB<br />1 QODBC Desktop Driver for QuickBooks Online USA<br /><a href="https://sites.fastspring.com/flexquarters/order/s/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://sites.fastspring.com/flexquarters/order/s/">https://sites.<span class="il">fastspring</span>.com/<wbr />flexquarters/order/s/</a>&nbsp;(your order number). Click on this link on YOUR receipt, and you can cancel the&nbsp;<span class="il">subscription</span>.</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br />Example<br />https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111<br /><br />Please visit that link &amp; click on <strong>Cancel Subscription</strong> to cancel your QODBC Online subscription:<br /><br /> <img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/CancelSub/step1.png" alt="" border="0" /></span></p>
<h3>&nbsp;</h3>
<p>&nbsp;</p>
<p>Tags: QuickBooks Online, QBO,&nbsp;Subscription QODBC Online, Cancel subscription</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;</span></p>]]></content:encoded>
</item>
<item>
<title><![CDATA[[QODBC-Desktop] QODBC Licensing Information]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2587]]></link>
<guid isPermaLink="false"><![CDATA[ef0917ea498b1665ad6c701057155abe]]></guid>
<pubDate><![CDATA[Tue, 05 Aug 2014 13:04:37 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[QODBC Licensing Information&nbsp;
Also Refer:&nbsp;QODBC with QRemote Licensing Information
Different types of licenses are required depending on your requirements in QODBC; please&nbsp;refer to the detailed information on QODBC Licensing below.
QODBC ...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial, Helvetica, sans-serif;">QODBC Licensing Information</span>&nbsp;</h2>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Also Refer:&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2568/">QODBC with QRemote Licensing Information</a></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Different types of licenses are required depending on your requirements in QODBC; please&nbsp;refer to the detailed information on QODBC Licensing below.</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">QODBC Licensing Diagrams:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>1) QODBC Read-Only Diagram:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>&nbsp;</strong></span></p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Read Only Diagram.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Read Only Diagram.png" width="902" height="564" /></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>2) QODBC Read Write Diagram:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>&nbsp;</strong></span></p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Read Write Diagram.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Read Write Diagram.png" width="902" height="572" /></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>3) QODBC Server/Terminal Edition - Service Base Application Diagram:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">QODBC Server Edition license is required to use QODBC with SQL Server.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">QODBC Server Edition license is required to use QODBC with service-based applications.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">If you wish to use SQL Server on a remote machine and QuickBooks on a separate machine, you will need a QODBC Server edition license and a QRemote license.</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram.png" width="902" height="496" /></strong></span></p>
<p>&nbsp;</p>
<p><strong style="font-family: arial, helvetica, sans-serif;">4) <span style="font-family: arial, helvetica, sans-serif;">QODBC Server/Terminal Edition - Service Base Application&nbsp;Diagram without QRemote License:</span></strong></p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with SQL Server.</p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with&nbsp;service-based applications.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram without QRemote License.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram without QRemote License.png" width="902" height="286" /><br /></strong></span></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;">5)&nbsp;QODBC Server/Terminal Edition&nbsp;- Service Base Application Diagram without QRemote License (All Components in a single machine):</span></strong></p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with SQL Server.</p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with&nbsp;service-based applications.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram without QRemote License (All Component in single machine).png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram without QRemote License (All Component in single machine).png" width="902" height="286" /></strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>&nbsp;</strong></span></p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;">6) QODBC Server/Terminal Edition - Service Base Application Diagram - Without Client:</span></span></strong></p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with SQL Server.</p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with&nbsp;service-based applications.</p>
<p>&nbsp;</p>
<p>If you wish to use the Service application&nbsp;on a remote machine and QuickBooks on a separate machine, you will need a QODBC Server edition license and a QRemote license.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong>&nbsp;</strong></span></strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram - Without Client.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram - Without Client.png" width="902" height="511" /></strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>&nbsp;</strong></span></p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;">7) QODBC Server/Terminal Edition - Service Base Application Diagram (Web Server):</span></span></strong></p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with a Web Server</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>If you wish to use SQL Server on a remote machine and QuickBooks on a separate machine, you will need a QODBC Server edition license and a QRemote license.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong>&nbsp;</strong></span></strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram (Web Server).png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram (Web Server).png" width="902" height="496" /></strong></span></strong></span></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;">8) QODBC Server/Terminal Edition - Service Base Application Diagram (Web Server All Components in a Single Machine):</span></span></span></strong></p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with a Web Server</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram (Web Server All Component in Single Machine).png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Service Base Diagram (Web Server All Component in Single Machine).png" width="902" height="343" /></strong></span></strong></span></strong></span></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;">9)&nbsp;QODBC Server/Terminal Edition&nbsp;- Citrix XenDesktop or XenApp Server Diagram without QRemote:</span></span></strong></p>
<p>&nbsp;</p>
<p>QODBC Server Edition license is required to use QODBC with Citrix XenDesktop or XenApp Server.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Citrix Without QRemote.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Citrix Without QRemote.png" width="902" height="350" /><br /></strong></span></strong></span></strong></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: Arial, Helvetica, sans-serif;">10)&nbsp;QODBC Server/Terminal Edition&nbsp;- Citrix XenDesktop or XenApp Server Diagram without QRemote (All Components in a Single Machine):</span></strong></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">QODBC Server Edition license is required to use QODBC with&nbsp;Citrix XenDesktop or XenApp Server.</span></p>
<p>&nbsp;</p>
<p><strong><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Cloud Without QRemote (All Component in Single Machine).png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Cloud Without QRemote (All Component in Single Machine).png" width="902" height="341" /><br /></strong></span></strong></strong></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: arial, helvetica, sans-serif;">11)&nbsp;QODBC Server/Terminal Edition&nbsp;- Microsoft Windows Server Remote Desktop Services Diagram&nbsp;without QRemote:</span></strong></p>
<p><span style="font-family: arial, helvetica, sans-serif;">QODBC Server Edition license is required to use QODBC with Remote Desktop Services.</span></p>
<p>&nbsp;</p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Windows Server Without QRemote.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Windows Server Without QRemote.png" width="902" height="342" /></strong></strong></span></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: arial, helvetica, sans-serif;">12)&nbsp;QODBC Server/Terminal Edition&nbsp;- Microsoft Windows&nbsp;Server Remote&nbsp;Desktop Services Diagram&nbsp;without QRemote&nbsp;(All Components in a Single Machine):</span></strong></p>
<p>&nbsp;A QODBC Server Edition license is required to use QODBC if you are going to use service-based applications such as SQL Server, Windows Services, Apache, PHP, Data Adaptor, and ETL tools.</p>
<p>&nbsp;A QODBC Read-Only or Read-Write Edition license is required to use QODBC if you are going to use desktop-based applications such as&nbsp;Microsoft Excel, Access, or Crystal Reports.</p>
<p>&nbsp;</p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong><strong><strong><strong><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Windows Server Without QRemote (All Component in Single Machine).png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/QODBC Server Edition - Windows Server Without QRemote (All Component in Single Machine).png" width="902" height="340" /><br /></strong></strong></strong></strong></span></p>
<p>&nbsp;</p>
<p><strong><span style="font-family: arial, helvetica, sans-serif;">13)&nbsp;Multiple Licensing Scenario:</span></strong></p>
<p>&nbsp;</p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario2.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario2.png" width="913" height="581" /></p>
<p>&nbsp;</p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario3.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario3.png" width="913" height="581" /></p>
<p>&nbsp;</p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario4.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario4.png" width="913" height="581" /></p>
<p>&nbsp;</p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario5.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario5.png" width="913" height="581" /></p>
<p>&nbsp;</p>
<p><img style="display: block; margin-left: auto; margin-right: auto; border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario6.png" alt="http://support.flexquarters.com/esupport/newimages/QODBCLicensingInformation/scenario6.png" width="913" height="581" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">QODBC License Details FAQ:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Would you be kind enough to give me any information that you have that would enable me to get the application to run <span id="3350b89d-a13e-45bb-ba55-4e76739a0fae" class="GINGER_SOFTWARE_mark">and</span> all of the machines in the network? I have the server edition, and I have tried using the DCOM setup procedure <span id="4d71a53d-fabb-4fc7-9539-96356b329d0e" class="GINGER_SOFTWARE_mark">without</span> success. Can you indicate to me how to set up the DCOM? <br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><br /><br />I want to suggest you use <span id="ab90c36f-50f9-4ef0-9160-0b284609cf40" class="GINGER_SOFTWARE_mark">QRemote</span> instead of the DCOM server. Please refer to the articles mentioned for QRemote configuration.<br /> <a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2517/">Accessing QuickBooks Data Remotely using QODBC &amp; QRemote</a><br /><br />DCom<br /> <a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2372/0/how-to-setup-qodbc-dcom-server">How to set up QODBC DCOM Server</a>&nbsp;[Deprecated]</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><br />I guess you might be trying to configure QODBC -DCom so that other machines can connect to your server machine, having QODBC + QuickBooks.<br />I want to share that QODBC is not a <span id="d6392c04-9648-42b8-8959-5a95f24a3af3" class="GINGER_SOFTWARE_mark">client-server application</span>. To access data from the remote machine, you need to use QRemote. Install QODBC on the client machine and, using the QRemote client, connect to your server, which runs QRemote Server. A&nbsp;<br />QODBC Server edition license is required when you have any service-based application like SQL Server, Web Server, or Windows Service <span id="592a5150-618d-4241-bfc3-19fa923f73fc" class="GINGER_SOFTWARE_mark">connecting</span> to QODBC, and not when a&nbsp;<span id="90850050-bbfe-4d8f-bac0-3d0563b7c425" class="GINGER_SOFTWARE_mark">remote machine</span>&nbsp;connects to the machine.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;<br /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">I purchased the server edition with the expectation that it could be used in a multi-user environment. Currently, my client has eight workstations that are linked to a server in the network. I wanted to find out if the <span id="b762dfbb-4231-4d5e-b710-18ef6dd195e2" class="GINGER_SOFTWARE_mark">DCOM</span> feature could be used, and you recommended using QRemote. However, the literature he <span id="7baa6931-f907-4641-b9b8-6b656db184ed" class="GINGER_SOFTWARE_mark">recommends</span> that I use suggests that QODBC should be loaded on each workstation. My query is,&nbsp;<span id="39cec8e8-8945-42ce-9614-2876be8dc5b0" class="GINGER_SOFTWARE_mark">can't</span> the server edition work, or do I have to purchase a driver for each workstation? Please explain. </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">The server version of QODBC is not a driver you would install on a server, and multiple workstations would have access to it. QODBC is a client-side driver that would typically reside on the workstations. The server version of QODBC is for synchronizing SQL Server with QuickBooks data or for a web or intranet application. It is multi-threaded and can run as a service.<br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">I have a developer doing most of the development work on his desktop computer. I have to test and verify his work on my personal desktop computer. I have a separate desktop machine where I run the software for my small business. Everything for the company is done on that one machine. I would need to purchase two licenses at 149 each since the license is per user, even though I need to run the software on two machines. C<span id="2a6edc1e-3271-4851-8c20-d5a1533ec63b" class="GINGER_SOFTWARE_mark">ould</span> you please confirm? </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">You must purchase two licenses if you want to work with live data on both machines. You can continue with one license if your developer works with a&nbsp;<span id="6b9dcb1a-b7ec-43cd-91a9-934e94472f17" class="GINGER_SOFTWARE_mark">sample business file. For</span>&nbsp;working with a sample file no need for licensing. Your developer can work with sample files without licenses, and you can test their work on your machine with licenses.&nbsp;<br /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><strong>&nbsp;</strong></span></strong></span></strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Arial, Helvetica, sans-serif;">Keywords: QODBC Licensing, QODBC Licensing Information, QODBC Licensing Diagram, QODBC Configuration,&nbsp;how does Citrix work diagram,&nbsp;Swizznet Citrix environment, version or license requirement<br /></span></span></span></p>
<div id="USE_CHAT_GPT_AI_ROOT_Clipboard" style="width: 1px; height: 1px; position: fixed; top: 0px; left: 0px; overflow: hidden; z-index: -1;">&nbsp;</div>]]></content:encoded>
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<title><![CDATA[[QODBC-ALL] Activation-Deactivation FAQ]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2576]]></link>
<guid isPermaLink="false"><![CDATA[ef1e491a766ce3127556063d49bc2f98]]></guid>
<pubDate><![CDATA[Tue, 05 Aug 2014 11:48:46 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[ Activation-Deactivation FAQ&nbsp;
Problem Description 1:
My old machine broke, and I had to reinstall the OS completely. Now I am moving to a new machine. I want to activate QODBC on my new machine. But I cannot deactivate the QODBC CDKEY on my old mac...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial, Helvetica, sans-serif;"> Activation-Deactivation FAQ</span>&nbsp;</h2>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 1:</span></h3>
<p><span style="font-family: arial, helvetica, sans-serif;">My old machine broke, and I had to reinstall the OS completely. Now I am moving to a new machine. I want to activate QODBC on my new machine. But I cannot deactivate the QODBC CDKEY on my old machine. So I am stuck.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">Or</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">My computer recently crashed, and I need to activate QODBC on a different PC. I have my order information / CDKEY. The CD key does not work on the new computer. Would you please tell me what I need to do?</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 1:</span></h3>
<p><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;"><strong>You can activate the CDKEY on the new machine directly without deactivating it on the old one. When you activate the CDKEY / License on the new machine, QODBC will automatically deactivate the CDKEY on the previous machine.</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">You need to raise a support ticket with "Sales - Registration - Activation Department." So our Sales team member will help you with&nbsp;this issue. You can<span style="box-sizing: border-box; margin: 0px; padding: 0px;">&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Tickets/Submit" target="_blank">click here to create</a></span><a style="font-family: Arial, Helvetica, sans-serif;" href="http://support.flexquarters.com/esupport/index.php?/Tickets/Submit">&nbsp;a support ticket.</a></span></p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 2:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> I am moving to a new computer. I tried to activate it on the new computer, and it told me, "Authorized Quantity for CDKey:&nbsp; has been exhausted." When I try to deactivate on the old computer, it tells me activation is not in the file.</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 2:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;">The second deactivation is a 24&ndash;48-hour delay before the license becomes available for activation.&nbsp;</span>After the 2nd deactivation, there is a 48-hour delay. Please wait for 24-48 Hours and try again.</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department.": <a href="http://support.flexquarters.com/esupport/index.php?/Tickets/Submit">Click Here to submit a support ticket.</a><br /> </span></p>
<p>When raising the support ticket, please share the CDKEY associated with your account.</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 3:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> Is it mandatory to deactivate the current license while upgrading or downgrading the QODBC version?</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 3:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> No, deactivating the current license while upgrading or downgrading the QODBC version is no longer needed. Just uninstall the current QODBC version, install the new QODBC version, &amp; Skip CDKEY step during installation.&nbsp;</span>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 4:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> I do not have the CDKEY on hand. Can I update my QODBC to the latest version &amp; retain my existing license Active?</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 4:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> Yes, you can update QODBC to the latest version without CDKEY. There is no need for CDKEY during the QODBC version upgrade. Just install the new QODBC version &amp; skip the CDKEY step during installation. Your existing license remains active in the latest version.&nbsp;</span>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 5:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> Will my license get removed if I uninstall QODBC?</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 5:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> No, the license file will not be removed if you uninstall QODBC. It will uninstall QODBC only.&nbsp;</span>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 6:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> Will my license automatically upgrade to the latest version if I install the new QODBC version? </span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 6:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> No, the license file will not update if you update the QODBC Version.</span>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 7:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> I am trying to reactivate QODBC on the same server. Before reactivating it, I deactivated it and waited for 24 hours. Still, I am getting an Authorized Quantity exhausted error. Please help. </span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">How much time does the Deactivation process take? </span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 7:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> I want to share that after the second deactivation, there is a 24-48 hour delay before the license becomes available for activation.</span>&nbsp;</p>
<p>In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department.":&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Tickets/Submit">Click Here to submit a support ticket.</a></p>
<p>When raising the support ticket, please share the CDKEY.</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 8:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> I have already deactivated my license, but I cannot hold my development until the charge is reset. Is there any workaround? </span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 8:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> As a workaround till your license is reset, you can use the QuickBooks Sample Company file; QODBC can work with the Sample Company file and does not need a license.&nbsp;<span id="61106138-d505-4311-a6c0-400ac404829a" class="GINGER_SOFTWARE_mark"><span id="3e560cdf-ca11-44bb-957d-df4994a4ba03" class="GINGER_SOFTWARE_mark">( </span></span>If you are using QRemote - with Remote Data Access, this workaround will not work for you<span id="83914833-80fa-4608-8d1d-b17e2d67845f" class="GINGER_SOFTWARE_mark"><span id="bc2b9771-cfea-4df5-9094-b35363a5bef3" class="GINGER_SOFTWARE_mark"> ).</span></span></span>&nbsp;</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 9:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;">I deactivated the license on the computer I used and tried to activate it on the new one, but it does not let me. I needed solutions right away because I deactivated my office computer so I could work from home.</span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 9:</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;">I want to share that after the second deactivation, there is a 24-48 hour delay before the license becomes available for activation.&nbsp;</span>After the 2nd deactivation, there is a 48-hour delay. Please wait for 24-48 Hours and try again.</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department.": <a href="http://support.flexquarters.com/esupport/index.php?/Tickets/Submit">Click Here to submit a support ticket.</a></span></p>
<p>&nbsp;</p>
<p>When raising the support ticket, please share the CDKEY.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Or</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">As a workaround till your license does not get reset, you can use the QuickBooks Sample Company file. QODBC can work with Sample Company files and does not need a license.&nbsp;<span id="61106138-d505-4311-a6c0-400ac404829a" class="GINGER_SOFTWARE_mark"><span id="3e560cdf-ca11-44bb-957d-df4994a4ba03" class="GINGER_SOFTWARE_mark">( </span></span>If you are using QRemote - with Remote Data Access, this workaround will not work for you<span id="83914833-80fa-4608-8d1d-b17e2d67845f" class="GINGER_SOFTWARE_mark"><span id="bc2b9771-cfea-4df5-9094-b35363a5bef3" class="GINGER_SOFTWARE_mark"> ).</span></span></span></p>
<p>Or</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><span id="83914833-80fa-4608-8d1d-b17e2d67845f" class="GINGER_SOFTWARE_mark"><span id="bc2b9771-cfea-4df5-9094-b35363a5bef3" class="GINGER_SOFTWARE_mark">You can take&nbsp;remote control of your work computer or get a license for the home computer.</span></span></span></p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Problem Description 9:</span></h3>
<p>I'm trying to activate my desktop to read/write the version of QODBC. <br />The activation is being attempted on a new pc since the original installation pc has been decommissioned.</p>
<p>The QODBC product was deactivated on the original pc around&nbsp;two days ago.</p>
<p>When attempting to activate QODBC on the new platform, I get a message indicating that the Authorized quantity has been exhausted for the given CD key.</p>
<p>I pulled the old machine out of our recycle storage, tried to deactivate the license again, and got a message saying that there was no record of an activation (unregistered).</p>
<p>My QuickBooks&nbsp;development is at a standstill until I can get this issue resolved.</p>
<p>Any help would be appreciated.</p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Solutions 10:</span></h3>
<p>I want to share that after the second deactivation, there is a 24-48 hour delay before the license becomes available for activation. After the 2nd deactivation, there is a 48-hour delay. Please wait for 24-48 Hours and try again.</p>
<p>In the case of an urgent reset, please raise a support ticket with "Sales - Registration - Activation Department":&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Tickets/Submit">Click Here to submit a support ticket.</a></p>
<p>When raising the support ticket, please share the CDKEY associated with your account.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>Auto license switching failed means the older machine is not using the latest version of QODBC, or you have exceeded the number of auto license switches. Please deactivate the license from the old machine. If the machine is not available, please raise a support ticket with us.&nbsp; &nbsp;</p>
<p>Activation not on file means QODBC is unable to deactivate the license due to some changes to your machine hardware. Please raise a support ticket with us to resolve the issue.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Tags:&nbsp;Authorized Quantity has been exhausted.</span></p>
<p>&nbsp;</p>
<div id="_mcePaste" class="mcePaste" style="position: absolute; left: -10000px; top: 48px; width: 1px; height: 1px; overflow: hidden;"><span style="font-family: Verdana,Arial,Helvetica; font-size: x-small;">After the 2nd deactivation, there is a 48-hour deal.y</span></div>
<p>Auto license switching failed means the older machine is not using the latest version of QODBC, or you have exceeded the number of auto license switches. Please deactivate the license from the old machine. If the machine is not available, please raise a support ticket with us.&nbsp; &nbsp;</p>
<p>Activation not on file means QODBC is unable to deactivate the license due to some changes to your machine hardware. Please raise a support ticket with us to resolve the issue.</p>
<p>&nbsp;</p>]]></content:encoded>
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<title><![CDATA[[QODBC-Desktop] QODBC with QRemote Licensing Information]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2568]]></link>
<guid isPermaLink="false"><![CDATA[48c3ec5c3a93a9e294a8a6392ccedeb4]]></guid>
<pubDate><![CDATA[Thu, 24 Apr 2014 15:44:37 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[QODBC with QRemote Licensing Information&nbsp;
Also refer to:&nbsp;QODBC Licensing Information
There are different types of Licenses required depends on your requirement in QODBC. Please refer to the detailed information on QODBC Licensing below.
1) QO...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;">QODBC with QRemote Licensing Information</span><strong>&nbsp;</strong></h2>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Also refer to:&nbsp;<a href="http://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2587/">QODBC Licensing Information</a></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">There are different types of Licenses required depends on your requirement in QODBC. Please refer to the detailed information on QODBC Licensing below.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>1) QODBC Read-Only Diagram:</strong></span></p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams/QODBC%20Read%20Only%20Diagram.png" alt="" width="902" height="495" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>2) QODBC Read Write Diagram:</strong></span></p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams//QODBC%20Read%20Write%20Diagram.png" alt="" width="902" height="497" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>3) QODBC Server/Terminal Edition - Service Base Application Diagram:</strong></span></p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams//QODBC%20Server%20Edition%20-%20Service%20Base%20Diagram.png" alt="" width="902" height="497" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>4)<strong>QODBC Server/Terminal Edition</strong> - Service Base Application Diagram - Without Client:</strong></span></p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams//QODBC%20Server%20Edition%20-%20Service%20Base%20Diagram%20-%20Without%20Client.png" alt="" width="903" height="512" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>5) <strong>QODBC Server/Terminal Edition</strong> - Service Base Application Diagram (Web Server):</strong></span></p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams//QODBC%20Server%20Edition%20-%20Service%20Base%20Diagram%20%28Web%20Server%29.png" alt="" width="902" height="497" /></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>6) <strong>QODBC Server/Terminal Edition</strong> - Service Base Application Diagram (Web Server All Components in a Single Machine):</strong></span></p>
<p>&nbsp;</p>
<div><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams//QODBC%20Server%20Edition%20-%20Service%20Base%20Diagram%20%28Web%20Server%20All%20Component%20in%20Single%20Machine%29.png" alt="" width="909" height="347" /></div>
<p>&nbsp;</p>
<p><strong>7)&nbsp;<strong>QODBC Server/Terminal Edition</strong>&nbsp;- Citrix XenDesktop or XenApp Server Diagram:</strong></p>
<p>&nbsp;</p>
<p><strong><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams/QODBC Server Edition - Citrix.png" alt="http://support.flexquarters.com/esupport/newimages/License Diagrams/QODBC Server Edition - Citrix.png" width="909" height="495" /><br /></strong></p>
<p>&nbsp;</p>
<p><strong>8)&nbsp;<strong>QODBC Server/Terminal Edition</strong>&nbsp;- Microsoft Windows Server Remote Desktop Services Diagram:</strong></p>
<p>&nbsp;</p>
<p><strong><img style="border: 1px solid black;" src="//support.flexquarters.com/esupport/newimages/License Diagrams/QODBC Server Edition - Windows Server.png" alt="http://support.flexquarters.com/esupport/newimages/License Diagrams/QODBC Server Edition - Windows Server.png" width="909" height="485" /><br /></strong></p>
<h3><span style="color: #0066cc; font-family: Arial,Helvetica,sans-serif;">FAQ on QODBC with QRemote License<br /></span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I have a cloud application running on Windows Server 2012 that cannot connect to the QuickBooks local data file on a redirected drive. My application successfully connects when running on the desktop and uses QBFC QuickBooks integration to create invoices and post payments to the QuickBooks file located on the local server. However, even though I map to the local workstation drive, I cannot open the session with my application when running on the cloud server. <br />Will this product on my cloud server allow my server-installed (ImagineTime) application to integrate with the local workstation QuickBooks data file using QBFC?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">If your cloud server has a Fixed IP address, you can connect to your local QuickBooks data file using QODBC (QRemote Server). You can map your IP Address to the domain name, which is not a problem, but you cannot use the Domain Name on QRemote. It has to be an IP Address.<br />If your QuickBooks application is on another machine &amp; your Cloud app is on another machine &amp; you want to fetch data remotely, you need a license.<br />1) Cloud app Machine: QODBC Server edition license.<br />2) QuickBooks Machine: QODBC Desktop (QRemote License)</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Example: <a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2517/">Accessing QuickBooks Data Remotely using QODBC &amp; QRemote. (Video)</a></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br />Please contact our sales team for more details on pricing.</span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Our needs closely match the terminal server diagram. So to be clear on the terminal server machine running SQL Server but NOT running QuickBooks, I would need to purchase *QODBC Server Edition Read Write Driver* for QuickBooks at $499 licenses. Correct?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">What do I need to purchase for the machine running QuickBooks? Do I need to buy the same for it as well?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">If we are using a desktop, do we need the qremote license?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">As your QuickBooks application is on another machine &amp; SQL is on another &amp; you want to fetch data remotely, you need two licenses.<br />1) SQL Machine: QODBC Server Edition License.<br />2) QuickBooks Machine: QODBC Desktop (QRemote License).</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br />Please get in touch with our sales team to purchase a license:<br /> </span></p>
<p><a href="http://www.qodbc.com/contact.htm"><span style="font-family: Arial,Helvetica,sans-serif;">Contact Us at QODBC.com</span></a></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I have a client looking to integrate a custom application with QuickBooks Enterprise v14. My question is related to the actual integration point, and I wanted to verify my thinking. <br />The custom application uses SQL Server 2008 Express. <br />The QuickBooks Enterprise database will be on the same server.<br />The custom application exclusively uses SQL Stored Procedures to read and write data.<br />All reads and writes to QuickBooks Ent would be through SQL Server Stored Procedures.<br />Would we only need to get the QODBC Server version of your product?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">If your QuickBooks application &amp; SQL Server application are on the same machine, you need only one license, the "QODBC Server version."<br />If your QuickBooks application is on another machine &amp; SQL is onanother machiner &amp; you want to fetch data remotely, then you need two licenses.<br />1) SQL Machine: QODBC Server edition license.<br />2) QuickBooks Machine: QODBC Desktop (QRemote License) <br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Would you be kind enough to give me any information that you have that would enable me to get the application to run all of the machines in the network? I have the server edition, and I have tried using the DCOM setup procedure without success. Can you indicate to me how to set up the DCOM? <br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I kindly suggest you refer to the article below for how to set up the DCOM server:<br /> <a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2372/0/how-to-setup-qodbc-dcom-server">How to set up QODBC DCOM Server</a><br /><br />I want to suggest you use QRemote instead of the DCOM server. Please refer to the articles mentioned for QRemote configuration.<br /> <a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2517/">Accessing QuickBooks Data Remotely using QODBC &amp; QRemote</a><br /><br />I guess you might be trying to configure QODBC -DCom so that other machines can connect to your server machine, having QODBC + QuickBooks.<br />I want to share that QODBC is not a client-server application. To access data from a remote machine, you need to use QRemote. Install QODBC on the client machine and, using the QRemote client, connect to your server, which runs QRemote Server. A&nbsp;<br />QODBC Server edition license is required when you have any service-based application like SQL Server, WebServer, or Windows Service connecting to QODBC, and not when a remote machine connects to the device.<br /> <br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I purchased the server edition with the expectation that it could be used in a multi-user environment. Currently, my client has eight workstations that are linked to a server in the network. I wanted to find out if the DCOM feature could be used, and you recommended using QRemote. However, the literature he recommends that I use suggests that QODBC should be loaded on each workstation. My query is, can't the server edition work, or do I have to purchase a driver for each workstation? Please explain. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">The server version of QODBC is not a driver you would install on a server, and multiple workstations would have access to it. QODBC is a client-side driver that would typically reside on the workstations. The server version of QODBC is for synchronizing SQL Server with QuickBooks data or for a web or intranet application. It is multi-threaded and can work with a service-based application.&nbsp;<br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I am having issues connecting a Linked Server from my SQL Server to QuickBooks. I am getting the error "[QODBC] Unable to Open License File." I am using QODBC, which is available with QuickBooks Enterprise edition. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">QODBC Read-only edition for QuickBooks Enterprise does not include the QRemote License. So after 30 days, you cannot use QRemote. I suggest you purchase the latest QODBC license to see if it can solve the issue.<br />To use QODBC with SQL Server, you must use QRemote. You have to purchase a QODBC Server Edition License.<br />If you have QRemoteServer on a different machine and SQL Server on a Different machine, you may have to purchase a QRemote License. If you have QRemoteServer and SQL Server on one device, the QODBC Server License will be enough.<br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">I have a developer doing most of the development work on his desktop computer. I have to test and verify his work on my personal desktop computer. I have a separate desktop machine where I run the software for my small business. Everything for the company is done on that one machine. I would need to purchase two licenses at 149 each since the license is per user, even though I need to run the software on two devices. Could you please confirm? </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p>You must purchase two licenses if you want to work with live data on both machines. You can continue your work with one license if your developer works with a sample business file. No QODBC License is required (if using a desktop-based/non-service-based application) when using the QuickBooks Sample company file. Your developer can work with sample files without licenses, and you can test their work on your machine with licenses.</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p>I am a developer, and I recently purchased the QODBC server edition and am a little confused about licensing. I am running the QRemote server on my QuickBooks server and have also installed QODBC on the client machine. That will pull data from QuickBooks for the integration app we are creating. Which of these two servers does QODBC need to be activated on? I assume I do not need two licenses for this?</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> Also, I have a development/test environment setup that mirrors the production configuration (QRemote running on a development QuickBooks server and QODBC client running on a development machine). Do I need a separate license for this? Typically, most components allow you to install a production installation and a development/test installation under the same license. Still, I don't see a way to do this with the QODBC product. Is there any way you can provide me with a development license key?<br />I have a command-line application running on the client that calls QODBC using the DSN for QRemote. The command-line application connects fine when I invoke it manually from the command line. However, when I run the command-line application as a scheduled task, I get this error:<br />ERROR [S0000] [QODBC] QODBC Server Edition License Required</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Machine A (running Scheduled Task): Requires QODBC Server Edition <br />Machine B (having QuickBooks &amp; QRemoteServer): Requires QODBC Desktop (QRemote License)<br />The application runs as a service when you execute any application from Windows Scheduler. Even though you have a Bat/command line utility as it's invoked by a Service-based application, i.e., Windows scheduler, the actual owner is the service. A&nbsp;<br />QODBC Server Edition license is required if you use a service-based application or MS SQL Web Server. <br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">We need to import QuickBooks data into MS SQL Server 2008 or SQL Server 2012 (we have both versions), so we have some questions:<br />1. I am assuming we need to purchase the QODBC Server Edition since our SQL Server is 64-bit. Can you please confirm?<br />2. If we purchase the server edition, I assume we can connect to QuickBooks using SSIS (SQL Server Integration Services) to import data into SQL Server. Is this correct? <br /> </span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">When the machine uses services like a web server, PHP, or MS SQL Server and connects to QRemote/QODBC needs a Server Edition license. <br />If you are connecting remotely, one that runs such services needs a Server Edition License. <br />Another one is QRemoteServer; it requires a QODBC License (could be Read-only or read-write). <br />SQL Server machine: QODBC Server Edition <br />QuickBooks machine: QODBC Desktop Read Write Edition - for QRemote</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Will my QODBC license for 2014 work with QuickBooks 2015?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;">QODBC License for 2014 works with QuickBooks versions 2002-2014. Our licensing is backward compatible but is not upward compatible (meaning this current version will not work with QuickBooks 2015, 2016, etc.)</span></span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">What is the difference between Desktop Edition and Server Edition?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></span></p>
<div><strong>Desktop Editions </strong>Application is local to the machine (such as MS Office, Crystal Reports, etc.)</div>
<div>Read-Only Desktop Edition (for extracting data out of QuickBooks for reporting purposes). Please note this version is included with QBES 14, but does not include QRemote.</div>
<div>Read/Write Desktop Edition (for extracting data out of QuickBooks and pushing data into QuickBooks for updating or creating new records)</div>
<div><strong>Server Edition</strong>&nbsp;Service-based applications(MS SQL Server, MySQL, PHP, Web Server, Windows Scheduler)</div>
<p>Read/Write &nbsp;Edition (for extracting data out of QuickBooks and pushing data into QuickBooks for updating or creating new records, synchronizing data)</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Where is the QODBC Server Edition installed, and where is the QRemote client installed?</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></span></p>
<p>Machine A: QODBC License Server Edition: This machine runs service-based applications such as SQL Server, Windows Service-based application, PHP, WebServer, etc. This machine has QODBC, a service-based application, but does NOT have QuickBooks.</p>
<p>Machine B:&nbsp; QRemote License or QODBC RO/RW License. This machine has QRemoteServer, QODBC, and QuickBooks.</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Question:</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;Hello, we have a 32-bit <span class="il">server</span> running QuickBooks 13.0 with 20 users and an MS 2010 Access database with 25 users trying to connect the two. We purchased the read-only version as we don't need back-and-forth capabilities. Our users connect via terminal services to the Access database. We have Qobdc configured and working on my TS session, but each user uses MS Access, not QuickBooks. Will we need the <span class="il">Server</span> version for each user to be able to run queries against QuickBooks and in their own TS session?</span></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Answer:</strong></span></span></p>
<div>Assuming you have QODBC and QuickBooks installed on the <span class="il">server,</span> and User login to the Terminal Services session on the same <span class="il">server</span>.<br /><br /></div>
<p>You will not need a&nbsp;<span class="il">Server</span> <span class="il">Edition</span> <span class="il">License</span>. A read-only license&nbsp;will work. ( If they have QuickBooks Enterprise, they would not need the RO <span class="il">License,&nbsp;</span>either.<br />You can install QODBC on the 32-bit&nbsp; server<span class="il">,</span> which has QuickBooks.<br />The user can log in to the <span class="il">server</span> using the TS Session.<br />MS Access (32-bit) can be linked to QODBC/QuickBooks Data and perform read operations.</p>
<div>Regarding using the Auto Login feature,</div>
<div>
<ul>
<li>QuickBooks will not allow multiple logins for the same user.</li>
<li>QuickBooks autostart does not work on a Remote Desktop Enabled <span class="il">machine</span> ( TS <span class="il">machine</span> ) - yes, you need to keep QuickBooks running [ no need to log in to the company file ] or use the "Force Start QuickBooks" option.</li>
</ul>
Assuming you have QODBC and QuickBooks installed on&nbsp;<span class="il">Server</span>&nbsp; A, and User login to the TS session on Server B</div>
<div>They need to use QRemote.</div>
<div><span class="il">Server</span> A: will have QODBC + QuickBooks - Running QRemoteServer ( Requires 1 RO <span class="il">License</span> )<br /> <span class="il">Server</span> B: will have MS Access but not QuickBooks, connects to the QRemoteServer of <span class="il">Server</span> A via QRemote DSN. ( Requires 1 QODBC Server Edition&nbsp;<span class="il">License. The Terminal Services machine&nbsp;needs a QODBC Server Edition License.</span> )<br /><a href="http://support.flexquarters.com/esupport/index.php?/Default/Knowledgebase/Article/View/2517/">Accessing QuickBooks Data Remotely using QODBC &amp; QRemote. (Video)</a></div>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Arial,Helvetica,sans-serif;">Keywords: QRemote Configuration, QRemote License information,&nbsp;how does Citrix work diagram,&nbsp;&nbsp;QODBC Configuration,&nbsp;how does Citrix work diagram,&nbsp;Swizznet, Citrix environment, version or license requirement,</span></span></p>]]></content:encoded>
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<item>
<title><![CDATA[[QODBC-ALL] Unable to Activate/Deactivate QODBC even thou running as Administrator (You do not have Sufficient Permissions)]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/2486]]></link>
<guid isPermaLink="false"><![CDATA[bb03e43ffe34eeb242a2ee4a4f125e56]]></guid>
<pubDate><![CDATA[Mon, 07 Jan 2013 15:01:46 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[Problem
I am unable to activate/Deactivate the currently installed version. I am logged in as Administrator, with admin rights, and right-clicking on the Setup and selecting "Run As Administrator" does not change the result.

You do not have Sufficient...]]></description>
<content:encoded><![CDATA[<p><strong>Problem</strong></p>
<p>I am unable to activate/Deactivate the currently installed version. I am logged in as Administrator, with admin rights, and right-clicking on the Setup and selecting "Run As Administrator" does not change the result.</p>
<p align="center"><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/qodbc_activate_administrator.png" alt="" /></p>
<p>You do not have Sufficient Permissions. Please run the QODBC Setup Screen as Administrator. Also, make sure your current user has a password and try again.</p>
<p>Solution 1: Try from the Data Source.&nbsp;</p>
<p>Click&nbsp; Start -- &gt; All Programs -- &gt; QODBC Driver for use with QuickBooks&nbsp; -- &gt; Configure QODBC Data Source.</p>
<p align="center"><img style="display: block; margin-left: auto; margin-right: auto;" title="QODBCStartMenu.png" src="//support.flexquarters.com/esupport/newimages/QODBCStartMenu.png" alt="QODBCStartMenu.png" /></p>
<p style="text-align: center;">Alternative: <span style="font-family: Arial,Helvetica,sans-serif;">The 32-bit ODBC manager can be found at C:\windows\sysWOW64\odbcad32.exe. </span></p>
<p><br />Switch to System DSN -- Click QuickBooks Data -- Click Configure. These will open the QODBC Setup Screen.</p>
<p>Switch to the Activate/Deactivate window and try again.&nbsp;</p>
<p>Solution 2: Your Administrator account should have a password. Please set a password for your Administrator Account and try again by right-clicking on the QODBC Setup Screen and selecting "Run As Administrator."</p>
<p>Tags: Sufficient Permissions, Permission,&nbsp;Administrator, Admin</p>]]></content:encoded>
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<item>
<title><![CDATA[[QODBC-Desktop] How to activate QODBC]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/1957]]></link>
<guid isPermaLink="false"><![CDATA[277a78fc05c8864a170e9a56ceeabc4c]]></guid>
<pubDate><![CDATA[Thu, 12 Mar 2009 17:21:52 +0000]]></pubDate>
<dc:creator><![CDATA[brad waddell]]></dc:creator>
<description><![CDATA[How to Activate QODBC 
Purchase QODBC CDKEY
&nbsp;&nbsp;&nbsp;&nbsp; When you first install QODBC, it automatically activates a "once-off" FREE 30 Day Evaluation... beyond which QODBC will stop working, and you will need to purchase a CDKEY. Once you ha...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial, Helvetica, sans-serif;">How to Activate QODBC </span></h2>
<h3><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #0066cc;">Purchase QODBC CDKEY</span></span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; When you first install QODBC, it automatically activates a "once-off" FREE 30 Day Evaluation... <span id="e3cb456f-f088-4176-ac86-c8864a67b0ea" class="GINGER_SOFTWARE_mark">beyond</span> which QODBC will stop working, and you will need to purchase a CDKEY. Once you have received your CDKEY, click&nbsp;<strong>Start</strong> -&gt; <strong>All Programs</strong> -&gt; locate the <strong>QODBC Driver for QuickBooks</strong> program group on your desktop. Click on the <strong>Configure QODBC Data Source</strong>&nbsp;icon to launch the setup program. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step1.png" alt="http://support.flexquarters.com/esupport/newimages/ActivateQODBC/Activate.png" /></span></p>
<p>&nbsp;</p>
<p><span style="white-space: pre;">&nbsp; &nbsp;<br /></span></p>
<div>
<div><span style="white-space: pre;">&nbsp;</span>Go To "<strong>System DSN</strong>" <span id="6159342e-b8a0-46e8-a47e-9f9c31224c0d" class="GINGER_SOFTWARE_mark"><span id="c526d8d4-4ae6-4691-91e6-257c2b51b81e" class="GINGER_SOFTWARE_mark"><span id="dae5cc7f-14ae-44fb-acee-bfefb16ce312" class="GINGER_SOFTWARE_mark">Tab &gt;&gt; select</span></span></span> "<strong>QuickBooks Data</strong>" &gt;&gt; click "<strong>Configure</strong>"&gt;&gt;</div>
<div>&nbsp;</div>
<div>Alternate :</div>
<div>Follow the steps below:</div>
<div>Click <strong>Start</strong> or use <strong>Search</strong> and type "<strong>odbc</strong>."</div>
<div>You should get "<strong>ODBC Data Source (32-bit).</strong>"</div>
<p align="center">&nbsp;<img src="//support.flexquarters.com/esupport/newimages/1957/2020-12-11-highlighted.png" alt="" /></p>
<div>For 32-bit OS :<br />C:\windows\System32\odbcad32.exe<br /><br />For 64-bit OS :<br />C:\windows\sysWOW64\odbcad32.exe</div>
<div><br />( open only ONE "odbcad32.exe" at a time )</div>
<div>&nbsp;</div>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step2.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
</div>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">&nbsp; &nbsp; &nbsp;Select the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Activate</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;"> tab page in the QODBC Setup screen and click the </span><strong style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">Activate</strong><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;"> button.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step3.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step3.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Enter your 16-digit CDKEY (with the - dashes) and click the <strong>Activate</strong> button. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step4.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step4.png" /></span></p>
<p>&nbsp;</p>
<p>&nbsp; &nbsp; Activation Successful.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step6.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step6.png" /></span></p>
<h3><span style="color: #0066cc; font-family: Arial, Helvetica, sans-serif;">Manual Activation</span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Enter your 16-digit CDKEY (with the dashes) and click the <strong>Manual</strong> button. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step10.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step4.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Manual activation can be used for computers that do not have direct Internet access or where the automated activation fails.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step8.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step9.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Copy the information from your computer screen into the image below, then click&nbsp;<strong>Process</strong> to generate a code to activate QODBC. Click on the <strong>Copy</strong> button to save your CDKEY.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp; &nbsp;Your activation will now be processed if you have correctly entered your CDKEY, Request Code, and Software ID. Click the <strong>Manual</strong> button on the computer with QODBC installed, copy and enter your Serial Number, Name, Request Code, and Activation Code from the above image, and click the <strong>Activate</strong> button. If you entered the information incorrectly or exceeded the number of license seats you purchased, you will receive a "<span style="color: #ff0000;">CDKEY not found</span>" message.</span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step7.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Your copy of QODBC has been successfully activated! Click <strong>OK</strong> to continue. </span></p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/Activate/step6.png" alt="http://support.flexquarters.com/esupport/newimages/Activate/step2.png" /></span></p>
<h3>&nbsp;</h3>
<h3><span style="font-family: Arial, Helvetica, sans-serif;"><br /> <span style="color: #0066cc;"><span id="52f90d45-695e-410d-a445-341bc601e184" class="GINGER_SOFTWARE_mark"><span id="00b62c0d-1aaf-4b50-b5de-cc65c7bc66f6" class="GINGER_SOFTWARE_mark">Troubleshooting</span></span> for Activation </span></span></h3>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #990000;"><strong><span id="cf4f1d77-0f40-4c68-99c1-6359baa80850" class="GINGER_SOFTWARE_mark"><span id="87ecac42-c084-4b52-b1fe-e25c2fdef2a3" class="GINGER_SOFTWARE_mark">You do not have Sufficient Permissions.&nbsp;</span></span></strong></span></span></p>
<p>I am unable to activate/Deactivate the currently installed version. I am logged in as Administrator, with admin rights, and right-clicking on the Setup and selecting "Run As Administrator" does not change the result.</p>
<p style="text-align: center;"><span style="font-family: Arial, Helvetica, sans-serif;"><img style="border: 0px;" src="//support.flexquarters.com/esupport/newimages/qodbc_activate_administrator.png" alt="" /></span></p>
<p>You do not have Sufficient Permissions. Please run the QODBC Setup Screen as Administrator. Also, make sure your current user has a password and try again.</p>
<p>&nbsp;</p>
<p><strong>Solution 1</strong>: Try from the Data Source.</p>
<p>&nbsp;</p>
<p>Click&nbsp; Start -- &gt; All Programs -- &gt; QODBC Driver for QuickBooks&nbsp; -- &gt; Configure QODBC Data Source.</p>
<div style="text-align: center;"><img style="display: block; margin-left: auto; margin-right: auto;" title="QODBCStartMenu.png" src="//support.flexquarters.com/esupport/newimages/Activate/step1.png" alt="QODBCStartMenu.png" /></div>
<p style="text-align: center;">Alternative: <span style="font-family: Arial,Helvetica,sans-serif;">The 32-bit ODBC manager on a 64-bit Operating System can be found at C:\windows\sysWOW64\odbcad32.exe. </span></p>
<p><br />Switch to System DSN -- Click QuickBooks Data -- Click Configure. These will open the QODBC Setup Screen.</p>
<p><br />Switch to the Activate/Deactivate window and try again.</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #990000;"><strong><span id="cf4f1d77-0f40-4c68-99c1-6359baa80850" class="GINGER_SOFTWARE_mark"><span id="87ecac42-c084-4b52-b1fe-e25c2fdef2a3" class="GINGER_SOFTWARE_mark">General</span></span> Activate Fails</strong></span></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you entered the information incorrectly or exceeded your purchased license seat quantity, you will receive a "<span style="color: #ff0000;">CDKEY not found</span>" message. You need to deactivate a license or purchase additional license seats.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The only other reason for activation not to work is if you purchase a QODBC USA CDKEY and try to use it with the Australian version of QuickBooks or if you purchase a Desktop license and need a Server Edition license.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Either way, you need to report the details of the actual problem by phone to your regional sales office:<br />&nbsp; &nbsp; &nbsp;&nbsp;<a href="http://qodbc.com/contact.htm" target="_blank">http://qodbc.com/contact.htm</a></span></p>
<p><span style="color: #990000; font-family: Arial, Helvetica, sans-serif;"><strong>Activate On A Different Computer</strong></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If it has deactivated <span id="0f5fa22f-48b1-4b3a-ba32-d6c7c94fe9aa" class="GINGER_SOFTWARE_mark"><span id="5e7bf8e7-dd4a-4823-b562-102214e622fb" class="GINGER_SOFTWARE_mark">qodbc</span></span> from the&nbsp;<span id="6732698f-bfe2-47e3-a117-39dae90cad4d" class="GINGER_SOFTWARE_mark"><span id="288c6704-b349-4322-b990-f82d030ea43b" class="GINGER_SOFTWARE_mark">first computer</span></span> and then needs to activate it on the new computer, but when try it, the following message appears: [<span id="a3d8a711-285d-43f0-93c9-d409263e0b4e" class="GINGER_SOFTWARE_mark"><span id="21dd6cb4-f4ec-444a-8ceb-905716d3e18b" class="GINGER_SOFTWARE_mark">]</span></span>returned from QODBC activation server: The parameter is incorrect.&nbsp;</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The error indicates that you are using <span id="044ff648-9a7d-4403-8529-2f8b58029104" class="GINGER_SOFTWARE_mark"><span id="10e8034a-fd26-4791-b741-dc47a2c1e9f7" class="GINGER_SOFTWARE_mark">an</span></span> ADSL-type connection or your firewall is preventing. You will need to activate QODBC using the Manual activation method shown above. </span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"><br /> <span style="color: #990000;"><strong>Upgrade from reading only to the Desktop Read/Write Edition </strong></span></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp; &nbsp; &nbsp; &nbsp;The following&nbsp;are steps that can be followed to upgrade from reading only <span id="209b8fc7-87ec-4fe8-8964-6f62dca24281" class="GINGER_SOFTWARE_mark"><span id="fc8bbed8-2426-4733-a06b-7db58f6b4b3b" class="GINGER_SOFTWARE_mark">to</span></span> a desktop Read Write edition.</span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Step 1</strong>: Download the full version of QODBC from the&nbsp;<a href="http://qodbc.com/qodbcDownload.htm" target="_blank">QODBC Driver for QuickBooks Download</a></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Step 2</strong>: Purchase a Read/Write CDKEY from: <a href="http://www.qodbc.com/order.htm" target="_blank">http://www.qodbc.com/order.htm</a></span></p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Step 3</strong>: Activate the Read/Write license as per above.</span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial, Helvetica, sans-serif;">Keywords:&nbsp;QOBDC expired. How do I activate it,&nbsp;activate license paid version QODBC, activate the license.&nbsp;cannot activate QODBC license option</span></p>
<p><span style="color: #2b2b2b; font-family: InterVariable, sans-serif; font-size: 12px; background-color: #fcfcfc;">cannot activate QODBC license option</span></p>]]></content:encoded>
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<title><![CDATA[[QODBC-ALL] How to deactivate QODBC and How to transfer the license to a new computer ]]></title>
<link><![CDATA[https://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/670]]></link>
<guid isPermaLink="false"><![CDATA[17c276c8e723eb46aef576537e9d56d0]]></guid>
<pubDate><![CDATA[Thu, 12 Mar 2009 17:21:52 +0000]]></pubDate>
<dc:creator><![CDATA[brad waddell]]></dc:creator>
<description><![CDATA[ How to deactivate QODBC and How to transfer the license to a new computer 
Deactivate QODBC from your computer 
&nbsp;
Note: You can activate the CDKEY on the new machine directly without deactivating it on the old one. When you activate the CDKEY / L...]]></description>
<content:encoded><![CDATA[<h2><span style="color: #6633cc; font-family: Arial,Helvetica,sans-serif;"> How to deactivate QODBC and How to transfer the license to a new computer </span></h2>
<h3><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #0066cc;">Deactivate QODBC from your computer </span></span></h3>
<p>&nbsp;</p>
<p><strong><span style="font-family: Arial,Helvetica,sans-serif;">Note: You can activate the CDKEY on the new machine directly without deactivating it on the old one. When you activate the CDKEY / License on the new machine, QODBC will automatically deactivate the CDKEY on the previous machine.</span></strong></p>
<p>&nbsp;</p>
<p class="isSelectedEnd">If you are currently using the latest version of QODBC on the machine from which you wish to move your license, there is no need to deactivate the license before transferring it.</p>
<p class="isSelectedEnd">The latest version of QODBC supports automatic license migration. To move your license to a new machine, simply install QODBC on the new system and activate the license using your existing license credentials. Once the license is successfully activated on the new machine, it will be automatically deactivated on the old or current machine.</p>
<p>&nbsp;</p>
<h3 data-start="93" data-end="136">QODBC License Transfer to a New Machine</h3>
<p data-start="138" data-end="270">If you need to move your QODBC license to a new computer, you <strong data-start="200" data-end="269">do not need to manually deactivate the license on the old machine</strong>.</p>
<p data-start="272" data-end="347">Please follow the steps below to activate the license on your new computer:</p>
<h4 data-start="349" data-end="394">Step 1: Install QODBC on the New Machine</h4>
<ol data-start="395" data-end="557">
<li data-start="395" data-end="497">
<p data-start="398" data-end="497">Download the latest version of <strong data-start="429" data-end="438">QODBC</strong> from the official website:<br data-start="465" data-end="468" /><a class="decorated-link cursor-pointer" target="_new" rel="noopener" data-start="471" data-end="497">https://qodbc.com/download</a></p>
</li>
<li data-start="498" data-end="557">
<p data-start="501" data-end="557">Run the installer and complete the installation process.</p>
</li>
</ol>
<h4 data-start="559" data-end="592">Step 2: Activate the License</h4>
<ol data-start="593" data-end="768">
<li data-start="593" data-end="643">
<p data-start="596" data-end="643">Open the QODBC Setup Screen ( Start -- Configure QODBC Driver -- System DSN&nbsp; --&nbsp; QuickBooks Data -- Configure)&nbsp;window.</p>
</li>
<li data-start="644" data-end="697">
<p data-start="647" data-end="697">Switch to the&nbsp;<strong data-start="658" data-end="696">Activate / Deactivate window, and click Activate</strong>.</p>
</li>
<li data-start="698" data-end="745">
<p data-start="701" data-end="745">Enter your <strong data-start="712" data-end="744">existing CDKEY (license key)</strong>.</p>
</li>
<li data-start="746" data-end="768">
<p data-start="749" data-end="768">Click <strong data-start="755" data-end="767">Activate</strong>.</p>
</li>
</ol>
<h4 data-start="770" data-end="824">Step 3: Automatic Deactivation of the Old Machine</h4>
<ul data-start="825" data-end="1028">
<li data-start="825" data-end="970">
<p data-start="827" data-end="970">When the <strong data-start="836" data-end="877">CDKEY is activated on the new machine</strong>, the licensing system will <strong data-start="905" data-end="969">automatically deactivate the license on the previous machine</strong>.</p>
</li>
<li data-start="971" data-end="1028">
<p data-start="973" data-end="1028">No manual deactivation is required on the old computer.</p>
</li>
</ul>
<h4 data-start="1030" data-end="1050">Important Notes</h4>
<ul data-start="1051" data-end="1361">
<li data-start="1051" data-end="1132">
<p data-start="1053" data-end="1132">Ensure the new machine has an <strong data-start="1083" data-end="1113">active internet connection</strong> during activation.</p>
</li>
<li data-start="1133" data-end="1233">
<p data-start="1135" data-end="1233">Once activated on the new machine, the <strong data-start="1174" data-end="1232">old machine will no longer have a valid active license</strong>.</p>
<p data-start="1236" data-end="1361">&nbsp;</p>
</li>
</ul>
<h4 data-start="1363" data-end="1387">&nbsp;</h4>
<p>&nbsp;</p>
<p>Alternatively, you can deactivate the CD key from the previous machine and activate it on the new machine.</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">You can deactivate the QODBC license from:</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Start&gt;&gt;All Programs&gt;&gt; QODBC Driver for use with QuickBooks&gt;&gt; Configure QODBC Data Source</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">or</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Start&gt;&gt;QODBC Driver for QuickBooks&gt;&gt;&nbsp;Configure 32-Bit QODBC Driver</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step1.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Go To "System DSN" Tab&gt;&gt; select QuickBooks Data&gt;&gt; click "configure"</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step2.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Switch to activate/deactivate tab &gt;&gt; click "deactivate"</span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step3.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<p>&nbsp;&nbsp;&nbsp;&nbsp; <span style="font-family: Arial,Helvetica,sans-serif;">Enter your 16-digit CDKEY (with the - dashes) and click on the <strong>Deactivate</strong> button. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step4.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<h3><span style="color: #0066cc; font-family: Arial,Helvetica,sans-serif;">Phone Deactivation / Manual Deactivation</span></h3>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> <strong>Note:</strong> Phone (Manual) Deactivation can be used for computers that do not have direct Internet access or where the automated deactivation fails.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step5.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Copy the information from your computer screen (not the example shown here) into the image directly below and click on <strong>Process</strong> to generate a code to deactivate QODBC. Click on the <strong>Copy Information to the Clipboard</strong> button to save your CDKEY. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you have correctly entered your CDKEY, Request Code, and Software ID, your deactivation will now be processed. Click on the <strong>Phone</strong> button on the computer that has QODBC installed on it and copy and enter your Serial Number, Name, Request Code, and Deactivation Code from the above image, and click on the <strong>Deactivate</strong> button when done. </span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp; If you have entered the information incorrectly, you will receive a "<span style="color: #ff0000;">CDKEY not found</span>" message.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step6.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Clicking on the <strong>Deactivate</strong> button will generate a verification number.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><strong><img style="display: block; margin-left: auto; margin-right: auto;" src="//support.flexquarters.com/esupport/newimages/DeAct/step7.png" alt="" border="0" /></strong></span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Copy the information from your computer screen (not the example shown here) into the image directly below and click on <strong>Process</strong> to confirm your deactivation of QODBC.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Once you process your verification number, your copy of QODBC will then be successfully deactivated on your computer so that you can transfer the license to your new computer! See: <a href="http://support.flexquarters.com/esupport/index.php?/Knowledgebase/Article/View/1957">How to activate QODBC</a> to activate the license on your new computer.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; Click <strong>Cancel</strong> to exit the QODBC Setup screen.<br /> <br /> <strong>Note:</strong> Using the latest version of QODBC, credit for deactivation CDKEY is received instantly.&nbsp; Install the latest version of QODBC and activate your existing CDKEY. This will deactivate the CDKEY on the older machine and activate it on the new one. In some cases, your deactivation may take 24 to 48 hours to process, depending on your region and license pack.</span></p>
<h3><span style="color: #0066cc; font-family: Arial,Helvetica,sans-serif;">Troubleshooting </span></h3>
<p><strong><span style="color: #990000; font-family: Arial,Helvetica,sans-serif;">Question</span></strong></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp; I don't want to deactivate the other computer because we need 2 systems running. Doesn't that mean that I must repurchase another license, or is there another option? </span></p>
<p><span style="color: #990000; font-family: Arial,Helvetica,sans-serif;"><strong>Answer</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">&nbsp;&nbsp;&nbsp;&nbsp; QODBC is licensed to each computer. When you purchase a single-user license, you are licensed to use the product on one computer only. If you need to run two computers, you need to purchase another copy. &nbsp;For contact information, click <a href="http://qodbc.com/contact.htm">here</a>.</span></p>
<p>&nbsp;</p>
<p><strong><span style="color: #990000; font-family: Arial,Helvetica,sans-serif;">Question</span></strong></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"> &nbsp;&nbsp;&nbsp;&nbsp; I&nbsp;lost my CDKEY how to find my CDKEY.</span></p>
<p><span style="color: #990000; font-family: Arial,Helvetica,sans-serif;"><strong>Answer</strong></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">To retrieve the CDKEY, please follow these steps:<br /></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">On purchasing a QODBC license, CDKEY and your purchase information is sent to your registered email address. Please search your email history for the email from "qodbc.com" to know about your license information. You can additionally search for "fastspring" in your email box.</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br />The CDKEY is normally emailed to you at the time of purchase.<br />Search for terms such as &ldquo;RegCode&rdquo; or &ldquo;FastSpring&rdquo; if you haven&rsquo;t found it yet.<br />(If you still can&rsquo;t locate it, the support ticket will be the next step.)<br /><br /></span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;"><br />Create a support ticket<br /><br />Go to the ticket submission page:<br /><a href="https://support.flexquarters.com/esupport/index.php?/Tickets/Submit" target="_blank" rel="noreferrer" data-saferedirecturl="https://www.google.com/url?q=https://support.flexquarters.com/esupport/index.php?/Tickets/Submit&amp;source=gmail&amp;ust=1770897248144000&amp;usg=AOvVaw0ChLFCrEL9xmKQ5PYtEQOH">https://support.flexquarters.c<wbr />om/esupport/index.php?/Tickets<wbr />/Submit</a><br />In the ticket, select the department &ldquo;Sales &ndash; Registration &ndash; Activation.&rdquo;<br />Include the following details:<br /><br />Your email address used for the purchase<br />Date of purchase (if known)</span></p>
<p><span style="font-family: Arial,Helvetica,sans-serif;">Serial Number (if known)<br />A brief note that you have lost the CDKEY<br /></span></p>
<p>&nbsp;<br />Once the ticket is submitted, a support engineer will review your<br />request and provide the CDKEY or further instructions.&nbsp; &nbsp;&nbsp;</p>
<p>&nbsp;</p>
<p><strong>Error Messages and Solutions.</strong></p>
<p>Auto license switching failed means the older machine is not using the latest version of QODBC or you have exceeded the number of auto license switches. Please deactivate the license from the old machine. If the machine is not available, please raise a support ticket with us.&nbsp; &nbsp;</p>
<p>Activation not on file means QODBC is unable to deactivate the license due to some changes to your machine hardware. Please raise a support ticket with us to resolve the issue.</p>
<p>&nbsp;</p>
<p>Error: Auto license switch failed. No recent health check record found for the machine:</p>
<p>Solution:&nbsp;You might not be using the latest version of QODBC on your old machine. Please raise a support ticket to deactivate the license&nbsp;linked&nbsp;with your old machine.&nbsp;</p>
<p>&nbsp;</p>
<p>Keywords<br />How do I move the license from one server to another?</p>
<p>Swapping the QODBC driver to another machine.&nbsp;</p>
<p>How to transfer a QODBC driver license from one computer to another.</p>
<p>How to transfer a driver's license from one computer to another.</p>
<p>How to transfer a QODBC driver license from one computer to another.</p>
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