[QODBC-Desktop] Crystal Reports Crw32.exe has encountered a problem and needs to close
Posted by brad waddell on 12 March 2009 05:21 PM
Troubleshooting: Crw32.exe has encountered a problem and needs to close
Whenever I go into Crystal 9 and try to create reports with more than one table, like Employee and Employee Earnings, Crystal errors out every time with error: "Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience". This happens "the minute" I hit the Link tab in Database Expert.
QODBC v18.104.22.168 or later works perfectly using Crystal Reports XI Professional or Developer Editions with the Employee and Employee Earnings Tables using either Inner Joins or Left Outer Joins.
If you have Crystal Reports (CR) 9 and when refreshing an existing report with linked tables, or when creating a new report and linking the tables, this error message "Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience" appears, it means the file SACommonControls.dll is not registered properly.
CR 9 needs to have the copy of SACommonControls.dll in the C:\Program Files\Common Files\Crystal Decisions2.0\Bin folder registered.
To Register the Correct Version of SACommonControls.dll
Now, when you open reports with linked tables in CR 9 the error message will not appear.