Knowledgebase: Syntax
[QODBC-POS] Troubleshooting - How to add discount value to SalesReceiptItem
Posted by Jack - QODBC Support on 24 November 2016 11:15 AM

Troubleshooting - How to add discount value to SalesReceiptItem

Problem Description:

I want to add a $50 discount on a sales receipt item.

Been using the "discount" field in my SQL statement. I keep getting an error that: ERROR [42S00] [QODBCPOS] Error: 20004 - The receipt is not balanced. Undefined amount is 50.00.

How exactly do I add a discount value to one SalesReceiptItem?
 

Solution:

There might be an issue with the Amount/Balance Amount and the payment amount(TenderAmount).

I think you are not removing the discounted amount from the TenderAmount.

Please check the amount there might be a difference of 50.

Please refer The receipt is not balanced. Undefined amount is for more details.

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