Knowledgebase: Tutorials
[QODBC-Online] Troubleshooting - How to cancel the subscription of QODBC Driver for QuickBooks Online
Posted by Jack - QODBC Support on 28 June 2016 09:27 AM

Troubleshooting - How to cancel the subscription of QODBC Driver for QuickBooks Online

Problem Description:

I want to cancel my QODBC Driver for QuickBooks Online monthly subscription.

How to cancel the subscription of QODBC Driver for QuickBooks Online?

 

Solution:

 

Latest Method:

 

Please visit the following link: https://flexquarters.onfastspring.com/account.


 

 

Input the email address associated with your license.

Check your email box, and you should receive an email with the subject:

<Your Fullname>, here is a link to manage your orders

From: FastSpring Checkout <mailer@fastspring.com>

 


 

 

 

 

Click the link received to manage your account.

The link (URL) should look like https://flexquarters.onfastspring.com/account/somerandomtext.


 


 

 

Latest Method:

You can manage the subscription of QODBC Driver for QuickBooks Online using the link you received in your renewal email.

On your monthly subscription renewal receipt, you will see the following as in this example:

Order ID: FLE1XXXXX-1XXX-6XXXXB
1 QODBC Desktop Driver for QuickBooks Online USA
https://sites.fastspring.com/flexquarters/order/s/ (your order number). Click on this link on YOUR receipt, and you can cancel the subscription.


Example
https://sites.fastspring.com/flexquarters/order/s/FLE111111-1111-111111

Please visit that link & click on Cancel Subscription to cancel your QODBC Online subscription:

 

 

Tags: QuickBooks Online, QBO, Subscription QODBC Online, Cancel subscription

 

 

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