Knowledgebase: TroubleShooting
[QODBC-Desktop] Troubleshooting - QRemoteServer Hang on Connection
Posted by Jack - QODBC Support on 11 April 2016 12:06 PM

Troubleshooting - QRemoteServer Hang on Connection

Problem Description:

I am trying to connect to QuickBooks/QuickBooks POS using QRemote Server, But QRemoteServer is Hang on Connection.

 

Solution:

Please check if QuickBooks Or QuickBooks POS is having Certificate Popup.


In QuickBooks POS certificate popup windows go in the background, So you need to check popup window in the background & accept the certificate.



OR

Try Restarting QRemoteServer.
Close/Exit QRemoteServer. You can find QRemote Server running in System Tray.


Go to File Menu -> Exit -> :

 


You will get a popup window with message Do you want to close QRemote Server? Please click "OK" to close QRemoteServer.


Please run QRemoteServer & test again. You can QRemoteServer from:
Start>> All Programs >> QODBC Driver for use with QuickBooks POS >> QRemote Server for QODBC POS


Start>> All Programs >> QODBC Driver for use with QuickBooks >> QRemote Server for QODBC


OR

Remove QODBC POS/ QODBC related certificates from QuickBooks POS/QuickBooks.

Please refer How to remove QODBC Related Certificates from Integrated Application Under QuickBooks POS for more details

Please refer How to remove QODBC Related Certificates from Integrated Application Under QuickBooks for more details

Restart QRemoteServer using above steps connect again and accept the certificate.

 

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please complete the captcha below (we use this to prevent automated submissions).