Knowledgebase: Tutorials
[QODBC-Desktop] Troubleshooting : VB Demo or Test Connection crashing.
Posted by Jack - QODBC Support on 30 October 2015 09:31 AM

Problem Description:

VB Demo\Test Connection is crashing. When I tried to connect to QuickBooks using QODBC.

I have tried to reinstall QODBC & QuickBooks but still, QODBC Test connection (also via VB Demo) is crashing. Also, I tried to run QODBC as Admin/Non-Admin user, VB Demo but no success.

Solution:

If you are running QODBC with Detail Trace enable mode, then please check log file size (Detail Trace, QODBC Messages, SDK Messages).

It should not be more than 400 MB.

Please clear all the log files & Optimizer file.

Then please try to Test Connection through VB Demo on sample company file.

For better performance, we recommended clearing log files when file size is above 100 MB.

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